Junior QA Lead

IPP Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

IPP Malaysia is seeking a quality assurance professional to join their innovative team focused on sustainable food packaging solutions. The role involves conducting inspections, ensuring compliance with quality standards, and supporting the company's commitment to safety and sustainability. Ideal candidates will have a diploma in a related field and a passion for quality management, with fresh graduates encouraged to apply.

Qualifications

• Must be at least 18 years old.
• Experience is welcomed but not mandatory; fresh graduates encouraged.

Responsibilities

• Conduct QA inspections and document findings.
• Ensure compliance with QMS and food safety standards.
• Lead investigations related to quality issues.

Skills

Attention to Detail

Problem Solving

Adaptability

Teamwork

Education

Diploma in a related field

Job description

IPP Malaysia: Join a Purpose-Led Team Creating Packaging That Matters

We are a multi-award-winning, best-in-class producer of sustainable food packaging solutions, serving the informal eating out segment across 22 markets. At the heart of our business is a clear purpose: to produce responsible, high-hygiene packaging that meets today’s needs while safeguarding the future.

We are The Packaging People, for the People — and that’s more than just a statement. It’s embedded in everything we do: from our processes and technology to how we treat each other and the world around us.

We believe packaging plays a vital role in delivering safe, accessible food, reducing waste, and supporting social and economic progress globally. That’s why we prioritise sustainability across our entire value chain, guided by strong values and a bold vision.

What We Look For

We put people first — always. Our team is made up of individuals who lead with courage and integrity, take personal accountability, and are driven by a passion for innovation and sustainability. We look for those who:

• Are customer- and consumer-centric, with a global mindset;
• Embrace continuous learning and growth;
• Thrive in change and challenge the status quo;
• Value people, diversity, inclusion and equity;
• Understand the balance between people, planet, and profit;
• Are bold, adaptable, and socially conscious;
• Believe in the power of technology and digitalisation; and
• Think creatively and see possibilities where others see limits

If you're looking for more than just a job — if you want to make a meaningful impact while growing with a company that is changing the future of packaging — we’d love to meet you!

Process Management

1. Ensure all QA inspections are carried out effectively, and the inspections are properly and accurately documented.
2. Ensure all valid QA tools (PMS, JD, Colour Folders, mylars) are always available at all machines.
3. Ensure all the required product and process testing is carried out to verify that good quality and safe products are consistently being produced, and final batch testing is conducted on every batch and report any deviations identified during testing.
4. Ensure that all non-conformities identified during the production run are accurately updated using the Daily In Process Quality Issue Summary within the same shift by all team members.
5. Lead investigations related to in-process issues and customer complaints and ensure that all findings are documented with an ICAR within the prescribed timeframe.
6. Ensure that final batch testing is conducted on every batch and report any deviations identified during testing.
7. Ensure GMP and Glass Register inspections are conducted every week, and findings are closed promptly.
8. Ensure ICARs are raised within 24 hours of the incident.
9. Ensure that all quarantine items are actioned within 24 hours.
10. Complete and accurate trial run reports are shared within 3 working days after a trial run, and complete product validation reports are shared within 5 working days from the date of the trial run.
11. Ensure that all MSF raised are closed within a week with relevant test reports.
12. Conduct inspections on incoming raw materials and outgoing finished goods.

QMS Management

1. To effectively carry out and ensure 100% traceability for each production batch with the complete check sheets and retention samples within the prescribed time frames.
2. Ensure retention samples are collected and efficiently stored, enabling retrieval within 15 minutes.
3. Ensure all requirements of the company's QMS standards (including GMP Audit, Glass Register inspections) and Food Safety standards are effectively implemented and adhered to.
4. Ensure compliance with BRC Standards, FSC Standards, SWA Standards, and the company’s Health and Safety standards.
5. To comply with all company policies, procedures, and regulations, taking all necessary precautions to ensure product safety and quality are never compromised.
6. Carry out all other related tasks as may be required or assigned by your manager.

Health & Safety

1. Ensure all the requirements of the company’s Health and Safety standards are effectively implemented and adhered to.

Qualifications

• Applicants must be at least 18 years old at the time of application.
• A diploma in a related field is required.
• Experience is welcomed but not mandatory — fresh graduates are encouraged to apply.