Sales Associate, Mitsui Outlet (3 months contract only)

IKEA; Kuala Selangor; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading company in home furnishings seeks a passionate individual to enhance customer experiences and drive sales. The role requires strong customer focus, teamwork, and the ability to proactively engage with customers, ensuring informed choices and satisfaction.

Qualifications

• Experience in customer- and commercial-oriented business.
• Ability to prioritise and organise work efficiently.

Responsibilities

• Maximise sales and profitability in the area of responsibility.
• Share knowledge about IKEA products with customers and colleagues.
• Offer services to enhance customer shopping experience.

Skills

Customer Focus

Teamwork

Proactivity

Attention to Detail

Job description

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

• An IKEA co-worker’s main task is to maximise sales and profitability in his/her area of responsibility using knowledge of the IKEA product range, local market conditions and the needs of customers.
• Convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues
• Actively offer all the services available in the store to help customers make informed choices, which results in a better shopping experience for them .
  
  

Qualifications

• Business-minded and result-driven with a customer focus.
• Experience of working in a customer- and commercial-oriented business.
• Confident in approaching and talking to people in a proactive manner.
• Interest in people’s everyday life at home and home furnishing.
• Enthusiastic and able to work with others in a team.
• Open to change/highly flexibility.
• Ability to take personal initiatives.
• Excellent attention to detail.
• Ability to prioritise and organise your own work to make efficient use of the time available