Key Account Manager - Operator

Samsung Electronics America; Kuala Lumpur; On-site; MYR 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to drive sales strategies and manage operator accounts effectively. This role involves building strong relationships, overseeing strategic partnerships, and collaborating with cross-functional teams to ensure successful product launches. The ideal candidate will have a solid background in key account management and possess exceptional negotiation and presentation skills. Join a forward-thinking company where your contributions will significantly impact sales revenue and business growth.

Qualifications

• 5+ years of key account management experience with operator accounts.
• Strong presentation and negotiation skills are essential.

Responsibilities

• Manage Operator Channel Accounts and drive sales revenue.
• Collaborate with cross-functional teams for product launches.

Skills

Key Account Management

Sales Strategy Execution

Negotiation Skills

Presentation Skills

Education

Bachelor's Degree in Relevant Field

MBA

Job description

Position Summary

1. Maximize revenue and profit by planning and executing sales strategies optimized for the selected channel account based on regional business strategies.
2. Build a foundation for maximizing sales revenue and profit through trust and teamwork with channel accounts.

Role and Responsibilities

1. Manage Operator Channel Accounts, responsible for sales revenue, budget management, and overall profitability.
2. Develop a strong understanding and strategic focus of the Operator account. Build relationships from C-level to manager level and drive mid/long-term strategic partnerships through win-win initiatives.
3. Oversee the JBP process and develop a full-year strategic plan with partners. Establish joint scorecards to monitor progress.
4. Collaborate with internal cross-functional teams in product, marketing, and retail to execute new product launches and marketing initiatives.
5. Handle daily operations, including sales generation, client servicing, and relationship management of accounts.
6. Drive product ranging and launches, including retail and enterprise segments, ensuring successful rollout.
7. Conduct weekly sales call cycles to discuss campaign planning, forecast sell-in and sell-out, analyze competitors, and track roadmap progress to maximize sales opportunities.
8. Manage documentation related to clients.
9. Plan and facilitate quarterly strategy meetings with the HOD of Operators, managing consensus with other KAMs.
10. Oversee JBP execution, tracking progress and results.
11. Conduct price analysis with inputs from KAMs/PMs, providing reviews and recommendations.

#LI-SME #LI-MidSenior

Skills and Qualifications

1. Candidates must possess at least a degree in a relevant field; an MBA is an added advantage.
2. Minimum of 5 years of key account management experience, managing operator accounts such as Maxis, CelcomDigi, UMobile, etc.
3. Strong presentation and negotiation skills.

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