Sales Support Administrator

The Weir Group; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading engineering company is seeking a Sales Support Administrator in Kuala Lumpur to provide project coordination and support to the Sales team. This role involves managing sales inquiries, documentation, and ensuring effective communication within the team. The ideal candidate will have proven experience in a similar role and strong organizational skills. Join us to be part of a dynamic team dedicated to delivering efficient sales/project delivery and contributing to a sustainable future.

Benefits

Attractive Base Salary Package

Additional Fixed Allowances

Generous Leave Entitlements

Health Care & Social Security Coverage

High Employer EPF Contributions

Qualifications

• Experience managing and administering a CRM database.
• Ability to communicate effectively with stakeholders.

Responsibilities

• Coordinate project support and sales inquiries.
• Manage sales order processes and documentation.
• Assist in project timeline monitoring.

Skills

Communication

Data Management

Organizational Skills

Time Management

Education

Proven work experience in a similar role

Tools

Microsoft Office

SAP C4S

Job description

Sales Support Administrator
Division - Weir Minerals
Location – Mutiara Damansara, Selangor, Malaysia
On-site


Purpose of Role: Provide project co-ordination and support to the Sales team & Product Manager to enable timely and efficient sales/project delivery to Weir customers. This includes reporting, data entry, process, administration and auditing of data.


Why choose Weir:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.


An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.


Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

About WEIR:
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

Objectives:

• Acts as a primary resource for the effective preparation & development of estimating, quoting and tender preparation.
• Execution of orders is part of the role.
• Work closely with sales & project management team.
• Manage sales enquiries, part number, maintain stock levels & pricing.
• Supports customer base in parts management.
• Prepares and manages proposals for tender purposes.
• Interfaces with customers and company resources.
• Develops, maintains, and improves Comminution product documentation.
• Participates in Corrective Action Request, Evaluation processes and
• assist with the determination of root causes and resolution of issues.

Key Responsibilities:

• Communication Coordination: Serve as a central point of contact for internal and external stakeholders. Assist in drafting and proofreading emails, memos, and other communications. Maintain professional and effective communication channels within the product management team.
• Data Management: Support the Product Manager in organizing and maintaining product-related documentation, including specifications, customer feedback, and market research. Ensure all documents are up-todate and easily accessible for the team.
• Sales Order Management: Sales order variation process management, ensuring order progress is tracked and planning impact is incorporated and effectively communicated to in/external stake holders.
• Project Support: Collaborate with the Product Manager in monitoring project timelines, tracking progress, and updating project management tools. Assist in coordinating cross-functional teams and ensuring deliverables are met in a timely manner.

Job Knowledge/Education and Qualifications:

• Education and/or Experience: Proven work experience in a similar role, in
  particular the management, population and administration of a CRM database.

• Language Skills: English-verbal & written. Ability to read and interpret
  documents such as Product Catalogs & datasheets, Project Documentation,
  Sales enquiries. Ability to write routine reports and correspondence. Ability to
  speak and communicate effectively with employees of organization.

• Mathematical: Ability to add, subtract, multiply, and divide in all units of
  measure, using whole numbers, common fractions, and decimals. Ability to
  compute rate, ratio, and percent and to draw and interpret bar graphs.

• Reasoning Ability: Ability to apply organizational and time management skills
  with the ability to multitask effectively.

• Computer Skills: Proficient in using productivity tools such as Microsoft Office
  suite (Word, Excel, PowerPoint, Outlook). Knowledge of SAP C4S is an
  advantage

• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

Core Competencies:

• Technical Skills - Strives to continuously build knowledge and skills; shares
  expertise with others.

• Teamwork - Balances team and individual responsibilities; exhibits objectivity
  and openness to others' views; gives and welcomes feedback; contributes to
  building a positive team spirit; puts success of team above own interests; able to
  build morale and group commitments to goals and objectives; supports
  everyone's efforts to succeed.

• Quality Management - Looks for ways to improve and promote quality;
  demonstrates accuracy and thoroughness.

• Ethics - Treats people with respect; keeps commitments; inspires the trust of
  others; works with integrity and ethically; upholds organizational values.
  Attendance/Punctuality - Is consistently at work and on time; ensures work
  responsibilities are covered when absent; arrives at meetings and appointments
  on time.

• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve
  and promote quality; applies feedback to improve performance; monitors own
  work to ensure quality.

• Quantity - Meets productivity standards; completes work in timely manner;
  strives to increase productivity; works quickly.

• Safety and Security - Observes safety and security procedures; determines
  appropriate action beyond guideline

Remuneration & Benefits

• Attractive Base Salary Package
• Additional Fixed Allowances
• Generous Leave Entitlements
• Health Care & Social Security Coverage
• High Employer EPF Contributions

For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.


Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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