Polis Bantuan (Security Assistant) at MyTOWN Shopping Centre

IKEA; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading shopping centre in Kuala Lumpur is seeking a Security Officer to ensure safety and security. The role involves patrolling, managing traffic, and responding to emergencies. Candidates should have strong interpersonal skills and relevant experience.

Qualifications

• Malaysian citizen aged between 20 and 35 years.
• At least 1 year of relevant work experience.

Responsibilities

• Carrying out safety and security duties as directed.
• Patrolling designated routes and locations.
• Managing traffic flow during peak hours.

Skills

Situational analysis skills

Interpersonal skills

Analytical thinking

Effective communication skills

Education

SPM with passes in at least 5 subjects

Job description

Company Description

MyTOWN Shopping Centre is a super-regional shopping centre located on the fringes of the Central Business District of Kuala Lumpur. It offers a one-stop destination for shopping, dining, and entertainment with over 400 stores, anchored by IKEA. The centre aims to deliver a fantastic customer experience with a vibrant mix of retailers. Developed jointly by Boustead Holdings Berhad and Ikano Pte. Ltd., more information can be found at http://www.mytownkl.com.my/.

Job Description

The role involves executing patrolling and static post control, crime prevention, and detecting suspicious activity. Responsibilities include:

1. Carrying out safety and security duties as directed.
2. Following instructions from Senior Security Assistants and higher-ranking officers.
3. Reporting emergencies and taking necessary actions during incidents such as criminal activities, riots, or civil threats.
4. Patrolling designated routes and locations.
5. Managing traffic flow during peak hours and emergencies, including dealing with illegal parking.
6. Reporting faults or damages to relevant authorities promptly.
7. Monitoring construction and maintenance activities nearby.
8. Managing outsourced security personnel and monitoring their performance.
9. Enforcing safety and fire regulations within the mall.

Qualifications

• SPM with passes in at least 5 subjects, including Bahasa Melayu and Sejarah.
• Malaysian citizen aged between 20 and 35 years.
• No criminal record or drug influence, good health and eyesight.
• Height: Male 165cm, Female 157cm.
• Chest measurement: Male 81cm normal, 86cm deep breath.
• Weight: Male 50kg, Female 48kg.
• At least 1 year of relevant work experience.

Additional Information

Motivation (Top 5 points)

• Passionate about growing business and people.
• Enjoy meeting and assisting customers.
• Strong achievement orientation in change management.
• Continuous improvement mindset.
• Organized and structured approach.

Knowledge (Top 10 points)

• Situational analysis skills.
• Interpersonal skills including conflict resolution, teamwork, empathy, and listening.
• Basic knowledge of Malaysian Law (PDRM).
• Knowledge of Auxiliary Police Rules and Regulations.
• Crowd control and suspect handling.
• First Aid procedures.
• VVIP and VIP escort handling.
• Accident and incident management.
• Physical fitness to manage stress.

Capabilities (Top 10 points)

• Analytical thinking.
• Result-oriented approach.
• Leadership qualities.
• Effective interpersonal skills.
• Strong communication skills.
• Goal setting.
• Energetic and physically fit.
• Teamwork ability.
• Flexibility.
• Persistence and determination.