Principal Business Analyst

ACI Worldwide; Kuala Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Principal Business Analyst to join their dynamic team in the payments sector. This role involves defining business requirements, managing stakeholder relationships, and ensuring high-quality delivery of payment solutions. You will leverage your extensive experience in business analysis to drive product development and contribute to the strategic direction of the company. With a focus on innovation and collaboration, this position offers a unique opportunity to shape the future of electronic payments while working in a casual yet professional environment that values growth and development.

Benefits

Competitive compensation

Growth opportunities

Casual work environment

Qualifications

• 8+ years in business analysis, product management, or related roles.
• Ability to define and manage requirements throughout project life-cycle.

Responsibilities

• Elicit and validate stakeholder needs to define solutions.
• Provide input on product roadmap and marketing case studies.
• Mentor junior analysts and improve processes for better outcomes.

Skills

Business Analysis

Stakeholder Management

Communication Skills

Negotiation Skills

Technical Support

Product Management

Market Analysis

Mentoring

Education

Degree in Computer Science

Degree in Business Administration

Job description

Job Description

Join the Team Making Possibilities Happen

If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over.

As a Principal Business Analyst in Malaysia, you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry!

This purpose of this Principal Business Analyst is:

Collects and defines Business Requirements and Functional/Non-Functional Specifications enabling ACI to deliver competitive payment solutions. Uses a variety of standard and advanced techniques in the elicitation, analysis, documentation and management of requirements. Inventories requirements in central repository, using key attributes to allow for prioritization and grouping. Expands knowledge of the payments industry, product offerings and applied technology. Ensures quality and timeliness of requirements processes to stay at least one release ahead of the development lifecycle.

A Typical day at ACI for a Principal Business Analyst is:

• Use a set of tasks and techniques to work as a liaison among and elicit the needs of stakeholders to define and validate solutions that meet business needs, goals, or objectives.
• Build and manage relationships with stakeholders based on an understanding of their influence and needs.
• Analyse and synthesizes information elicited from stakeholders, defines and manages the plan to deliver requirements, documents and manages requirements throughout the project life-cycle.
• Provide input on feature/function to Product Management in developing the product roadmap.
• Provide input to Product Marketing Manager on case studies and customer reference implementations.
• Continuously develop domain knowledge, depth and breadth, in the payments industry, ACI products, customer base and applied technology.
• Improve processes and tools that result in improved quality and time-to-value.
• Mentor less senior business analysts.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience needed to succeed in this role:

• Minimum a Degree in Computer Science or Business Administration or comparable work experience.
• Minimum 8 years in an industry related role such as technical support, product management or product development type roles with exposure to marketing, or comparable work experience.
• Significant experience in all aspects of business analysis.
• Very broad knowledge of the payments industry, customer base and applied technology.
• Experience in application of payments solutions in at least one vertical market within the payments industry.
• Ability to transform knowledge into requirements that provide competitive advantage.
• Knowledge and understanding of products, competitive offerings and market driver.
• Experience working on projects of high degree of complexity that spans more than one geography.
• Experience working with stakeholders of equivalent and more senior levels internally and externally to agree functional and non-functional requirements. Can act as a champion of the product in these interactions and upholds the product strategy and roadmap while negotiating potential shifts/ changes.
• Technical experience that enables understanding and ability to explain advantages and disadvantages of technology used by ACI.
• Knowledge and skill sets required to act as the Subject Matter Expert in multiple ACI solutions.
• Can articulate market segment statistics for which ACI solutions are aimed, including size, market share, trends, and competitors.
• Excellent verbal and written communication skills.
• Excellent negotiation and collaboration skills.
• Creation of quality, easy to understand papers and presentations.
• Work independently, using own judgment to complete tasks and helps others.
• Experience developing and presenting customer and conference presentations.

Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

About Us

ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.