Senior Administrator, Reconciliations Production Services

Royal Bank of Canada; Putrajaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial institution in Malaysia seeks a Senior Administrator for Reconciliations Production Services. This role involves managing daily reconciliation processes, investigating discrepancies, and ensuring high-quality service delivery. Join a collaborative environment that values growth and community impact.

Benefits

Comprehensive rewards including bonuses and benefits

Leadership support for your development

World-class financial services training

Dynamic culture recognizing initiative and hard work

Qualifications

• Banking operations/back-office experience required.
• Strong reconciliation knowledge essential.
• Experience in Custody/Shareholder services needed.

Responsibilities

• Handle daily reconciliation processes for Asset and Cash accounts.
• Investigate cash and asset breaks and assign them appropriately.
• Produce and maintain periodic reports for clients.

Skills

Active Learning

Communication

Critical Thinking

Customer Service

Operational Delivery

Process Improvements

Time Management

Tools

MS Office

Job description

Senior Administrator, Reconciliations Production Services

Royal Bank of Canada, Putrajaya, Malaysia

Job Summary

Job Description

What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center supporting 10 countries across three time zones. The Malaysia hub manages Custody, Transaction Management, Settlements, NAV Production, Fund Reporting, Shareholder Services, Global Fund Platform Services, Data Service Delivery, Entitlements, Income, Corporate Actions, and Reconciliations. It operates under a Global Operating Model to maximize efficiencies and supports 24/5 operations. The objectives are to enhance scalability, improve service quality, and leverage standard global processes.

The incumbent will handle daily reconciliation processes for Asset and Cash accounts using TLM, ensuring ledger and custodian positions agree. The role involves minimizing breaks, investigating discrepancies, performing root cause analysis, and providing high-quality services to internal and external clients.

Working hours: 3pm-12am / 4pm-1am

Region: Europe

What will you do?

• Review and clear daily cash and stock reconciliations via TLM.
• Investigate cash and asset breaks and assign them appropriately.
• Respond to email queries promptly.
• Produce and maintain periodic reports for clients and internal use.
• Generate statistical reports for distribution.

What do you need to succeed?

Must-have:

• Banking operations/back-office experience.
• Strong reconciliation knowledge.
• Experience in Custody/Shareholder services.
• Understanding of Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting.

Nice-to-have:

• Proficiency in MS Office applications.

What's in it for you?

We foster a culture of growth, collaboration, and community impact. Our client-centric environment offers:

• Comprehensive rewards including bonuses and benefits.
• Leadership support for your development.
• World-class financial services training.
• A dynamic culture recognizing initiative and hard work.

Job Skills: Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE, PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full-time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Posted Date: 2025-05-07

Application Deadline: 2025-05-27

Applications are accepted until 11:59 PM the day before the deadline.

Inclusion and Equal Opportunity Employment

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