Digital Marketing & Social Media Executive

Le Méridien Hotels & Resorts; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading hotel in Kuala Lumpur is seeking a dedicated individual to support their Brand, Marketing, and Digital organization. The role involves executing eCommerce strategies, managing social media activities, and enhancing brand visibility. Candidates should have a relevant degree and experience in a similar role.

Qualifications

• Minimum of 2 years in a relevant role.

Responsibilities

• Support eCommerce strategies and digital activities.
• Manage daily social media channel activities.
• Provide excellent guest service and maintain professional appearance.

Skills

Communication

Guest Service

Social Media Management

Education

2-year degree in Marketing

Business Administration

Job description

Additional Information

Job Number: 25069024

Job Category: Sales & Marketing

Location: Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470 VIEW ON MAP

Schedule: Full Time

Located Remotely? No

Position Type: Non-Management

Position Summary

Support the Brand, Marketing and Digital organization in implementing eCommerce strategies. Responsible for executing digital activities aligned with key initiatives and strategies. Ensure activities support the successful implementation of eCommerce plans across the region. Manage daily social media channel activities, foster engaged communities, and participate in online conversations to enhance brand visibility and customer satisfaction. Establish a positive online presence by integrating property-specific and brand messaging effectively. Measure and report on the impact of online presence on the hotel's business performance, including trends and analytics.

Additional Responsibilities

• Assist management in training and motivating employees; serve as a role model.
• Follow all company policies and procedures; maintain professional appearance and confidentiality.
• Provide excellent guest service, addressing needs proactively and expressing genuine appreciation.
• Communicate clearly and professionally, both verbally and in writing.
• Develop positive working relationships, support team goals, and monitor performance standards.
• Perform visual verification of information and handle objects weighing up to 10 pounds.
• Perform other duties as assigned by supervisors.

Preferred Qualifications

• Education: 2-year degree in Marketing, Public Relations, Business Administration, or related field from an accredited university.
• Related Work Experience: Minimum of 2 years in a relevant role.
• Supervisory Experience: None required.
• License or Certification: None required.

Marriott International is an equal opportunity employer committed to diversity and inclusion. We support non-discrimination based on disability, veteran status, or other protected categories.

About Le Méridien

Inspired by glamorous travel, Le Méridien celebrates cultural diversity through a European spirit of savoring the good life. Our guests are curious, creative, and cosmopolitan, seeking authentic experiences and moments of connection. We offer chic, memorable service and experiences that inspire guests to savor life. Join our global team where you can do your best work, start your purpose, belong, and grow into the best version of yourself.