Technical Engineer

Dahua Technology Malaysia; George Town; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading technology company in Malaysia seeks a motivated individual to promote and support their CCTV products. The role involves collaborating with customers and the marketing team to enhance technical knowledge and drive sales growth. Candidates should possess strong communication skills and relevant industry experience.

Benefits

Training

Company Staff Insurance

Allowances

Performance Bonus

Qualifications

• Good English, Mandarin, and Bahasa Malaysia skills required.
• Experience in CCTV, IT, or related telecommunication industries preferred.

Responsibilities

• Promote products and assist in sales strategies.
• Conduct market research and produce promotional materials.
• Provide technical support and training to customers.

Skills

Communication

Customer Service

Market Analysis

Education

Diploma or Degree in Electronics

Job description

Job Responsibility

• Actively promote products, assist in formulating sales strategies, introduce products and solutions to channel customers, and guide customers in product selection and configuration.
• Conduct in-depth research, collect, and analyze market information, including product trends of Dahua and other brands within the industry, and produce corresponding promotional materials and market plans.
• Organize product training to enhance customers' CCTV technical knowledge and assist customers in completing certified training.
• Collect feedback from customers and the market, understand the technical requirements for the company's products and solutions, and continuously follow up on the company's improvements and optimizations for customers.
• Provide technical support, respond promptly to customer needs, coordinate internal and external resources for long-term follow-up, and offer online and on-site troubleshooting services.
• Collaborate with the marketing team to promote the brand, elaborate on the technical advantages and product features of the Dahua brand, and drive sales growth.
  
  

Job Requirements

• Candidate must possess at least Diploma / Degree in bachelorâs degree in Electronic or similar preferred.
• Good English, Mandarin and Bahasa Malaysia verbal and written skills. Good communication skills and excellent customer service skills are needed.
• Experience in CCTV, IT or other related telecommunicate and security industry is preferred.
  
  

Job Benefits

• Provide Training
• Company staff Insurance
• Allowances
• Performance Bonus