Front Desk Receptionist

Agensi Pekerjaan JEV Management Sdn. Bhd. on behalf of Spa Company; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

An innovative spa company is seeking a Front Desk Receptionist to create a welcoming atmosphere for guests in a vibrant environment. This role involves managing bookings, handling inquiries, and ensuring seamless guest experiences. The ideal candidate will have strong communication skills and a knack for organization, thriving in a fast-paced setting. Join a team that values dedication and offers competitive benefits, including annual leave and performance-based bonuses. If you have a passion for customer service and a desire to contribute to a positive guest experience, this opportunity is perfect for you.

Benefits

Annual Leave

KWSP + SOCSO

Medical Claim

Performance-based Bonus

Incentives

Qualifications

• 2-3 years of relevant work experience required.
• Excellent English communication skills; proficiency in Chinese or Malay is an advantage.

Responsibilities

• Greet and welcome guests warmly.
• Handle phone calls and respond to inquiries about services and treatments.
• Manage booking and scheduling of appointments.

Skills

Customer Service

Organizational Skills

Communication Skills

Basic Computer Skills

Tools

Booking Software

Job description

Agensi Pekerjaan JEV Management Sdn. Bhd. on behalf of Spa Company is hiring a Full-time Front Desk Receptionist in Mont Kiara, Federal Territory of Kuala Lumpur. Apply now to join our team.

Job Summary:

• Availability to work on the following days and shifts:
• Monday to Sunday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required
• Expected salary: RM3,500 per month

Responsibilities:

• Greet and welcome guests warmly.
• Handle phone calls and respond to inquiries about services and treatments.
• Manage booking and scheduling of appointments.
• Process payments and maintain accurate financial records.
• Provide information about spa services, products, and promotions.
• Collaborate with staff to ensure a seamless guest experience.
• Maintain cleanliness and organization of the front desk area.

Qualifications:

• Previous experience in a receptionist or customer service role preferred.
• Excellent English communication skills; proficiency in Chinese or Malay is an advantage.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic computer skills, including familiarity with booking software and payment processing.
• Willing to work at Mont Kiara or The Tropika Bukit Jalil.

Shifts may vary, including weekends and holidays. 5-day workweek with weekdays off.

Benefits:

• Salary: RM2,000 - RM3,500 (depending on experience and interview performance)
• Annual Leave
• KWSP + SOCSO
• Medical Claim
• Performance-based Bonus
• Incentives