SALES EXECUTIVE

Company Description

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

• To sell and present SGS products to clients in a manner that ensures all required conversion rates for enquiries, proposals, and contracts are met, while exceeding customer expectations.
• Constantly update management on the latest trends in demand for products, SGS market share, and successes and challenges in marketing and selling identified products.
• Prepare target lists of clients as per the defined marketing strategy.
• Conduct sales visits and presentations to clients to achieve all sales targets.
• Update proposals, follow up on all proposals, and record client visits, updating results in CertIQ.
• Input all information on cold calls and proposals into CertIQ.
• Receive client visits at the SGS office.
• Provide weekly updates on the status of client follow-ups.
• Maintain up-to-date lists of contracts secured on a monthly and year-to-date basis.
• Record and monitor enquiry, proposal, and contract conversion rates to achieve pre-set targets.
• Coordinate all price negotiations with clients to secure business.
• Update all enquiries, proposals, and contracts in a timely manner and raise schedule requests where necessary.
• Report to managers and other members of the certification body on market trends, prices, changes, and developments in the marketplace.
• Actively sell public training courses.
• Spearhead and develop business enhancement projects related to Industry 4WRD, including leading meetings with stakeholders, report writing, networking with clients, and assessing the effectiveness of changes.
• Assist with analyzing business practices and recommending process improvements.
• Inform the relevant manager of any client complaints, problems experienced when dealing with clients, and identified issues and inefficiencies.

Qualifications

• Minimum tertiary education with at least a Certificate in any field.
• Minimum 2-3 years of experience in a similar background or industry.

Additional Information

• Able to communicate well with all stakeholders, both external and internal.
• Tenacious with follow-up.
• Good organizational skills, including report writing.
• Highly developed public speaking skills.
• Strong command of English and Bahasa Malaysia (both spoken and written) with good interpersonal and communication skills.
• Logical approach to problem-solving.
• Use independent judgment and creativity to resolve sales issues.
• Self-starter and able to work under minimal supervision.
• Team player and dynamic.
• Demonstrates personal integrity and trustworthiness.
• Acts quickly and decisively; able to make tough calls.