Service Engineer

Ingersoll Rand Compressor Systems & Services; Skudai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in compressed air systems is seeking a Service Engineer to handle after-sales service, including installation, maintenance, and training. The ideal candidate will possess a degree in Mechanical or Electrical Engineering and have strong field service experience. This role offers a chance to work with advanced technology and contribute to customer satisfaction.

Benefits

Equity Grant

Employee Insurance

Medical Health Screening

Outpatient Medical & Specialist services

Qualifications

• Strong field service experience in compressed air systems and PLC panel programming.
• Technical knowledge of compressed air systems required.

Responsibilities

• Perform installation, inspection, diagnosis, maintenance, and rectification on compressed air systems.
• Conduct site and classroom training to customers on compressed air systems.
• Write service reports and document field service quality.

Skills

Customer Orientation

Ownership

Independence

Education

Degree in Mechanical/Electrical Engineering

Tools

Microsoft Office

SAP

Job description

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Summary

The Service Engineer is responsible for carrying out after-sales field service jobs including testing & commissioning, servicing, troubleshooting, and overhaul of Ingersoll Rand’s compressed air equipment at installed bases. He/she will require technical knowledge of compressed air systems, customer orientation, and a strong ownership mindset to be successful in this role.

Responsibilities

• Perform installation, inspection, diagnosis, maintenance, and rectification on compressed air systems at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air systems.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• Write general service reports for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, feedback specific product defects to the production department and assist customers in taking corrective measures.

Basic Qualifications

• Degree in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.

Key Competencies

• Customer Orientation
• Ownership
• Independence
• Proficiency in basic software applications such as Microsoft Office (Excel, Word, Outlook) and corporate systems (SAP).

What We Offer

• Equity Grant
• Employee Insurance
• Medical Health Screening
• Outpatient Medical & Specialist services

Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers rely on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.