Order Fulfillment Planner

Dexcom; George Town; On-site; MYR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking an Order Fulfillment Planner Specialist to ensure accurate processing of customer orders and timely shipments. This role is essential in coordinating with various departments, analyzing performance metrics, and enhancing overall efficiency in the supply chain. The ideal candidate will have a strong background in supply chain management, excellent problem-solving skills, and the ability to thrive in a dynamic environment. Join a forward-thinking team dedicated to improving health outcomes while working in a collaborative and innovative atmosphere.

Qualifications

• 3-5 years of experience in supply chain, planning, or order fulfillment.
• Strong understanding of logistics processes and ability to analyze metrics.

Responsibilities

• Monitor shipments to ensure on-time delivery and coordinate with various teams.
• Analyze order fulfillment performance and implement process improvements.

Skills

Supply Chain Management

Analytical Skills

Problem-Solving Skills

Communication Skills

Teamwork

Education

Bachelor Degree in Management

Bachelor Degree in Business

Bachelor Degree in Supply Chain

Job description

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Summary

An order fulfillment Planner specialist's job is to ensure that customer orders are processed accurately and efficiently, and that products are shipped on time.

Key Responsibilities

• Monitor and track shipments to ensure on-time delivery
• Coordinate with customers, production planning, quality, warehouse, and logistics partners to ensure timely delivery of goods.
• Analyse and report on order fulfilment performance metrics
• Work with Production planner and DCs to ensure products are available and track stock levels.
• Ensure compliance with all relevant regulations and standards
• Communicate with shipping departments to arrange timely deliveries.
• Troubleshoot and resolve any issues that arise during the fulfilment process.
• Generating Ship Plan base on customer urgency and forecast, and working with Production planning to schedule per forecast and customer urgent models needs.
• Develop and maintain strong relationships with Distribution Center partners, logistics partners and Planning.
• Implement process improvements to enhance efficiency and accuracy.
  
  

Requirements

• At least Bachelor Degree in Management/business/Supply Chain or any relevant relate courses.
• A minimum of 3-5 years of experience in supply chain / Planning/ Order fulfilment.
• Speak and write proficiency in English and Malays.
• Ability to work independently and as part of a team
• Strong understanding of supply chain and logistics processes
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks and priorities simultaneously
• Possess own transport and accommodation
• Commitment to continuous learning and professional development.