Assistant Manager, Documentation & Disbursement

AFFIN Group; Kuching; On-site; MYR 36,000 - 48,000; Full time

Job summary

Join a leading banking institution in Kuching, where you will be responsible for daily operations in Consumer and Business Financing. This role involves managing BAU activities, ensuring compliance, and supporting team management. Ideal candidates should have relevant educational qualifications and experience in banking operations, along with strong communication skills.

Qualifications

• Minimum 3 years of relevant experience in banking operations.

Responsibilities

• Manage daily BAU operational activities for Consumer and Business Financing.
• Coordinate with stakeholders to ensure smooth operations.
• Assist in team management and process improvements.

Skills

Communication

Multitasking

Education

SPM/STPM/Diploma/Degree in Banking, Business, Finance

Professional qualification (e.g., IBBM)

Job description

Join Affin and Shape the Future of Banking

We are committed to transforming the financial services landscape by continuously innovating to make banking better and easier. At AFFIN, open-minded individuals come together to be inspired and to make a difference.

Job Summary

Responsible for executing daily Business As Usual (BAU) operations and supporting the Unit Head / Section Head in daily post-acceptance activities for the Consumer Financing and Business Financing portfolios. Ensures performance management metrics are met for top performance while maintaining full compliance with group policies, regulations, and statutory guidelines.

Key Responsibilities

1. Manage the daily BAU operational activities in the Kuching region for:

• Consumer Financing Products:
  • Issuance of letters of instruction, LON/LOV
  • Vetting security documents
  • Power of Attorney execution
  • Disbursement advice including authorizations
  • Security document perfection, charge registration, safekeeping
  • Redemption and discharge processes
  • Other post-disbursement matters
• Business Financing Products:
  • Issuance of letters of instruction
  • Power of Attorney execution upon confirmation
  • Verification of original documents from solicitors
  • Disbursement of Scheme Financing cases
  • Liaison with BUs regarding FCAD matters

Coordinate with internal and external stakeholders to ensure smooth operations and compliance.

Prepare and authorize disbursement vouchers, ensuring all documents meet terms and conditions and comply with policies and regulations.

Maintain and update related records and systems promptly.

Build effective relationships and provide support, training, and briefings to internal teams.

Assist in team management, including task allocation, guidance, training, and performance reviews.

Support in reporting, process reviews, and control management.

Participate in process improvements and bank-initiated projects.

Perform additional duties as assigned and act as a Power of Attorney when required.

Requirements and Skills

• SPM/STPM/Diploma/Degree in Banking, Business, Finance, or related fields.
• Professional qualification (e.g., IBBM) is a plus.
• Minimum 3 years of relevant experience, especially in banking operations.
• Strong communication skills in English and Bahasa Malaysia.
• Knowledge of legal documentation, conveyancing, and land laws.
• Understanding of bank policies and procedures.
• Motivated, capable of producing quality work, and able to work under pressure.
• Multitasking ability to handle additional responsibilities.