Senior Executive - System Application Support

Gamuda Group; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Senior Executive for System Application Support. This role involves managing daily business application support, coordinating with vendors for troubleshooting, and ensuring optimal functionality of company applications. The successful candidate will be responsible for system setup, implementation, and training, while maintaining data integrity and security. Join a dynamic team where your proactive approach and effective communication skills will contribute to the success of innovative projects in a fast-paced environment.

Qualifications

• Degree in relevant fields with 1-3 years of experience.
• Proficient in application support and system management.

Responsibilities

• Manage day-to-day application support and vendor coordination.
• Ensure system access and implement application projects effectively.

Skills

Application Support

Vendor Coordination

Database Maintenance

System Implementation

Communication Skills

Education

Degree in Business/Commerce

Degree in IT or Software Engineering

Job description

Senior Executive - System Application Support

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Responsible for day-to-day business application support and coordination with vendors on application troubleshooting. Manage and ensure system access in accordance with authorized rights. Set-up, implementation, deployment, training, and documentation of system usage to meet operational needs.

Company description:

Gamuda Land

Job description:

Job Summary

Responsible for day-to-day business application support and coordination with vendors on application troubleshooting. Manage and ensure system access in accordance with authorized rights. Set-up, implementation, deployment, training, and documentation of system usage to meet operational needs.

Key Responsibilities

• Ensure the security and confidentiality of company database information and customer data.
• Coordinate, implement, and deploy system application projects effectively.
• Support and maintain Gamuda Land's business applications to ensure optimal functionality.
• Verify and test application functionality against specifications before deployment.
• Liaise with vendors for setup, installation, and configuration support.
• Perform database maintenance and housekeeping to ensure data integrity.
• Maintain accurate records of support and services provided.
• Document system operations and activities, including implementation reports.
• Ensure applications meet organizational requirements, policies, and standards.
• Plan and coordinate system application implementation and deployment.
• Translate business operations into functional specifications for applications.
• Monitor and manage system configuration settings, ensuring security controls.
• Collaborate with vendors for troubleshooting and consultations.
• Perform other duties as assigned by management.
• Comply with all Quality, Safety & Health, and Environment policies.
• Perform any other duties assigned by management.

Qualifications

• Degree in Business/Commerce, MIS, Information Science, IT, Software Engineering, Computer Science, Engineering, or equivalent.
• Minimum 1 to 3 years of relevant industry experience.

Skills & Abilities

• Experience in property development services and CRM is an advantage.
• Ability to identify key issues, gather relevant data, and develop recommendations.
• Recognize potential risks and recommend mitigation strategies.
• Effective communication skills, hardworking, and proactive.
• Keep updated with relevant IT knowledge applicable to the work environment.