Training Operations Manager (Training Provider)-Subang Jaya

MMT UNIVERSAL ACADEMY SDN. BHD.; Subang Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A dynamic training provider in Subang Jaya seeks a Training Operations Manager to oversee the full training cycle, manage client projects, and ensure effective training delivery. The role requires excellent organizational and communication skills, along with the ability to work independently and under pressure.

Qualifications

• Proven experience in training operations or project management.
• Ability to work independently and collaboratively.

Responsibilities

• Manage the full training cycle from inquiry to reporting.
• Coordinate with internal teams and external stakeholders.
• Ensure smooth delivery of training sessions.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Tools

Microsoft Office

Project Management Tools

Job description

Training Operations Manager (Training Provider) - Subang Jaya

We are a dynamic training provider specializing in corporate learning and development programs. We design and deliver impactful training experiences across various industries in Malaysia and beyond.

Key Responsibilities

1. Manage the full training cycle, from inquiry to post-training reporting.
2. Prepare and submit proposals, quotations, and supporting documents for client projects.
3. Coordinate with internal teams (Sales, Trainers, Admin) and external stakeholders.
4. Oversee scheduling, venue booking, materials preparation, and trainer assignments.
5. Monitor project timelines, budgets, and compliance with client requirements.
6. Ensure smooth delivery of virtual and physical training sessions.
7. Maintain training databases, feedback records, and documentation for HRDC claims.
8. Troubleshoot issues during program execution and implement improvements.
9. Support the development of standard operating procedures for training delivery.

Requirements

• Proven experience in training operations, event coordination, or project management.
• Excellent organizational, multitasking, and communication skills.
• Proficient in Microsoft Office and basic project management tools.
• Familiarity with HRD Corp procedures and training grant claims is an advantage.
• Strong problem-solving skills and ability to work under pressure.
• Ability to work independently and collaborate across departments.