Customer Service cum Receptionist

GGS Eurotech Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service cum Receptionist to join their team in Selangor. This role offers fresh graduates a chance to shine in a supportive environment where communication and interpersonal skills are key. You will handle customer inquiries, provide solutions, and ensure satisfaction while adhering to the company's service standards. With a competitive salary of up to MYR 2,500, this position also offers benefits such as medical insurance, annual increments, and engaging company activities. If you are ready to kickstart your career in customer service, this opportunity is perfect for you!

Benefits

EPF/SOCSO/PCB

Medical Leave

Yearly Increment & Bonus

Annual Company Trip

Medical Insurance Coverage

Employee Engagement Activities

Festival Celebrations

Qualifications

• Fresh graduates with a Diploma are encouraged to apply.
• Previous experience in customer service is an advantage but not essential.

Responsibilities

• Handle inbound and outbound customer inquiries efficiently.
• Provide fast and timely solutions to customer problems.
• Ensure customer satisfaction through excellent service.

Skills

Communication Skills

Interpersonal Skills

Customer Service

Time Management

Multi-tasking

Social Media Savvy

Education

Diploma

Tools

Microsoft Excel

Microsoft Word

Job description

GGS Eurotech Hiring! Full Time Customer Service cum Receptionist in Selangor, Earn up to MYR 2,500 - Ricebowl

Fewer than 40 applicants. You still have a chance!

Posted 2 days ago • Closing 25 May 2025

• Fresh graduates with a Diploma are encouraged to apply.
• Previous experience in customer service or related fields (e.g., Telemarketing, Billing, Customer Liaison) is an advantage but not essential.
• Good communication and interpersonal skills in Bahasa Malaysia and English.
• Possess good telephone etiquette with a friendly voice.
• Basic knowledge of computer applications (Microsoft Excel, Word, etc.).
• Ability to multi-task, prioritize, and manage time effectively.
• Social media savvy.
• Handle inbound and outbound customer inquiries efficiently.
• Provide fast and timely solutions to customer problems.
• Ensure customer satisfaction through excellent service.
• Follow the company's service standards at all times.
• Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
• Keep records of customer interactions, process accounts, and file documents.
• Adhere to communication procedures, guidelines, and policies.
• Arrange courier and runner services; maintain transaction records and prepare monthly reports.
• Assist with any other ad-hoc assignments as required.

Benefits include: EPF/SOCSO/PCB, Medical Leave, Yearly Increment & Bonus, Annual Company Trip, Medical Insurance Coverage, Recognition of Public Holidays in Selangor, Employee Engagement Activities & Festival Celebrations.

Communication Skills and Interpersonal Skills

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