Assistant Manager, UI/UX Design

Malaysia Airlines; Kuala Lumpur; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a talented UI/UX Design Specialist to enhance user interaction with their digital products. In this role, you will conduct user research, create wireframes and prototypes, and apply best practices in usability and design systems. Your work will directly influence the user journey, ensuring a seamless and optimized experience. You will collaborate with product managers and developers in an agile environment, fostering a culture of learning and support within the team. This is a fantastic opportunity to contribute to innovative solutions in the aviation sector while developing your skills in a dynamic setting.

Qualifications

• 4-5 years of experience in application development lifecycle within the aviation industry.
• 5-7 years of experience in User Experience & UI fieldwork on eCommerce & consumer applications.

Responsibilities

• Conduct user research and create wireframes and prototypes for digital products.
• Collaborate with product managers to gather user requirements and develop UI mockups.

Skills

User Research

Wireframing

Prototyping

Usability Testing

Interaction Design

Storytelling

Agile Methodologies

Education

Bachelor's Degree in Information Technology

Diploma in Information Technology

Tools

Figma

Photoshop

Illustrator

Job description

Position Title

UI/UX Design Specialist

Report To

Head, Digital Platforms

Position Summary

As a UI/UX Specialist, your work will directly impact how users interact with our products. You'll conduct user research, create wireframes and prototypes, and apply best practices in usability, accessibility, and design systems to ensure a consistent and optimized user journey.

Key Accountability

1. Gather and evaluate user requirements in collaboration with product managers
2. Develop UI mockups and prototypes that clearly illustrate the apps/web GUI according to branding guidelines
3. Illustrate design ideas using storyboards and prototypes
4. Design the user navigation and interactions with the app/website supported by prototypes
5. Work closely with mobile/web developers in fine-tuning UI and UX
6. Identify and troubleshoot UX problems (e.g., responsiveness) & user pain points
7. Conduct research on competitors' digital products and stay up-to-date with the latest UX trends
8. Work in a team in an agile environment
9. Review and coach peers on best UI/UX practices, fostering learning & support within the team
10. Lead UI/UX walkthroughs with internal teams and key stakeholders
11. Influence and coach business stakeholders on the importance of UI/UX and the rationale behind designs
12. Conduct usability surveys and tests to gather user feedback to drive UI/UX improvements on digital products

Qualification & Working Experience

1. Bachelor's Degree in Information Technology, Computer Science, or equivalent with 4-5 years of experience in application development lifecycle within the aviation industry
2. Diploma in Information Technology, Computer Science, or equivalent with 3-4 years of experience in application development lifecycle within the aviation industry
3. UI/UX design certifications or Interaction Design Specialization are a plus
4. 5-7 years of experience in User Experience & UI fieldwork on eCommerce & consumer applications (website and mobile app)

Areas of Experience

1. Experience working in a team of UI/UX designers and collaborating with stakeholders
2. Strong storytelling skills
3. Good understanding of user requirements
4. Intermediate to advanced skills in Figma
5. Intermediate skills in Photoshop and Illustrator

Personality Traits

1. Strong interpersonal and communication skills
2. Agile mindset and adaptability to change
3. Progressive and committed to delivering world-class service and product quality
4. Customer obsession and understanding of customer needs