We're Hiring: Front Desk Receptionist

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player is seeking a friendly and professional Front Desk Receptionist to create a warm atmosphere for clients. This role is vital in supporting daily operations, ensuring excellent customer service, and managing reservations. If you have a passion for wellness and enjoy working with people, this opportunity offers a dynamic environment where your contributions will be valued. Join a team that prioritizes a positive experience for both clients and staff, and take your customer service skills to the next level in a supportive setting.

Qualifications

• Positive and outgoing personality with strong customer service skills.
• Ability to work independently and in a team setting.

Responsibilities

• Greet and assist customers with inquiries and bookings.
• Manage class and service reservations and process payments.

Skills

Customer Service

Communication Skills

Sales Experience

Microsoft Office

Fluency in English

Tools

Excel

Word

Job description

We are looking for a friendly and professional Front Desk Receptionist to join our dynamic team. This role is essential in creating a warm, welcoming atmosphere for our clients and supporting daily operations.

Trading name:

• Line Pilates
• Balanced Healing Sports Massage

Work hours:

• Option 1) Monday-Friday 7:30am ~ 2:30pm & Saturday 7:30am ~ 4:00pm
• Option 2) Tuesday-Friday 10am ~ 7pm & Sunday 7:30am ~ 4:00pm

Responsibilities:

1. Greet and assist customers with inquiries and bookings
2. Manage class and service reservations
3. Process customer payments and maintain accurate records
4. Provide excellent customer service with a cheerful, helpful attitude
5. Handle sales and promote studio packages
6. Maintain cleanliness and organization at the reception and studio area
7. Perform basic administrative tasks using Excel, Word, and other office software

Requirements:

1. Positive and outgoing personality
2. Strong communication and customer service skills
3. Ability to work independently and in a team
4. Basic knowledge of Microsoft Office (Excel, Word, etc.)
5. Sales experience or confidence in promoting services is a plus
6. Fluent in English; additional languages are a bonus

If you love wellness, enjoy working with people, and have a passion for excellent service, we’d love to hear from you!

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Front Desk Receptionist?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• Which of the following Microsoft Office products are you experienced with?
• Do you have customer service experience?
• Do you have customer service experience in the insurance industry?

Kuala Lumpur City Centre, Kuala Lumpur, MY

10d ago

What can I earn as a Front Desk Receptionist