Technical Support Engineer (Mechanical/Electrical)

Viskou Technology Sdn Bhd; Johor Bahru; On-site; MYR 30,000 - 60,000; Full time

Job summary

A forward-thinking company is seeking skilled Mechanical or Electrical Engineers to join their dynamic team. This role offers the opportunity to support the sales team with technical inquiries, conduct product testing, and provide expert assistance to customers. Fresh graduates are encouraged to apply, as the company values strong self-learning abilities and a keen interest in continuous development. With attractive salary packages, career growth opportunities, and a supportive work environment, this position is perfect for motivated professionals ready to advance their engineering careers.

Benefits

EPF/SOCSO/EIS Contributions

Career Growth Opportunities

Attractive Salary Package with Allowances

Qualifications

• Degree or higher in Mechanical/Electrical Engineering or related field.
• Proficiency in Mandarin for stakeholder communication.

Responsibilities

• Support pre-sales technical inquiries and provide expert assistance.
• Conduct product testing and deliver training sessions.

Skills

Mandarin Proficiency

Self-learning Abilities

Education

Degree in Mechanical/Electrical Engineering

Job description

Are you passionate about engineering and eager to make a real impact? We are currently seeking skilled Mechanical or Electrical Engineers to join our dynamic team!

Job Responsibilities:

• Support the sales team with pre-sales technical inquiries.
• Provide expert technical assistance and support to customers.
• Conduct product testing to gain a deeper understanding of our solutions.
• Occasional on-site visits to customer locations (if required).
• Deliver training sessions for both internal teams and customers.
• Offer comprehensive after-sales support, including troubleshooting and managing warranty claims (RMA).

Qualifications:

• Proficiency in Mandarin to liaise with Mandarin-speaking stakeholders and customers.
• A degree or higher in Mechanical/Electrical Engineering or a related field.
• Fresh graduates are welcome to apply!
• Strong self-learning abilities and a keen interest in continuous development.

Additional Benefits:

• Location: Johor Bahru
• Work Schedule: 5.5 days per week
• Attractive Salary Package with allowances
• EPF/SOCSO/EIS contributions
• Career Growth Opportunities for future development

If you are a motivated and dedicated professional ready to take the next step in your engineering career, we'd love to hear from you! Apply now and be part of a forward-thinking team!