E-commerce fulfillment (warehouse)

NEOPLA MERCANTILE SDN BHD; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading company in Kuala Lumpur is seeking a Warehouse & E-commerce Operations Associate to manage day-to-day warehouse tasks and support e-commerce functions. Responsibilities include packing, shipping, inventory management, and assisting with product uploads. Ideal candidates should have a passion for Gunpla and experience in warehouse or e-commerce settings. Strong attention to detail and communication skills are essential.

Qualifications

• Knowledge of Gundam/Gunpla/Bandai products is a plus.
• Basic inventory management and organizational skills.

Responsibilities

• Pack products securely and efficiently for shipping.
• Assist with inventory tracking and stock organization.
• Help with product uploads to the Shopee platform.

Skills

Attention to detail

Good communication

Team collaboration

Education

Previous experience in warehouse or e-commerce

Tools

Shopee

Job description

Neopla is seeking a Warehouse & E-commerce Operations Associate to help manage day-to-day warehouse operations and support our e-commerce functions. In this role, you will be responsible for packing and shipping products, managing inventory, and assisting with product uploads to our Shopee store.

As a key part of the team, you will help ensure that our customers receive their orders accurately and promptly, while also contributing to the smooth functioning of the Neopla warehouse and online store.

Key Responsibilities:

1. Packing and Shipping:
   • Pack products securely and efficiently for shipping.
   • Ensure all orders are processed and shipped on time to meet customer expectations.
   • Label packages with accurate shipping details and ensure proper documentation.
2. Inventory Management:
   • Assist with inventory tracking, including restocking, organizing, and monitoring product levels.
   • Ensure stock is properly organized and stock levels are accurate and updated regularly.
   • Collaborate with the warehouse team for stocktaking and ensuring product availability.
3. Product Uploads (Shopee):
   • Assist with product uploads to the Shopee platform, ensuring descriptions, images, and prices are accurate and up-to-date.
   • Optimize product listings for better searchability and organization.
4. Customer Service Support:
   • Assist with customer inquiries related to product delivery and shipment.
   • Coordinate with team members to address customer needs promptly.

Skills & Qualifications:

• Knowledge of Gundam/Gunpla/Bandai products is a plus!
• Passion for the Gunpla hobby is preferred.
• Familiarity with Gundam kits, Bandai products, and modeling tools.
• Previous experience in warehouse or e-commerce environments is preferred.
• Basic inventory management and organizational skills.
• Familiarity with Shopee or similar platforms is a plus.
• Attention to detail in packaging, inventory, and product listings.
• Good communication skills and team collaboration.

Preferred Traits:

• Passionate about Gunpla or Gundam models/Bandai products.
• Proactive, reliable, and eager to learn.
• Strong work ethic and adaptability.

Additional Information:

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Your application will include questions about your right to work in Malaysia.