Application Support Specialist

Krisvconsulting Services Pte Ltd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company in the IT sector is seeking an Application Support Specialist to ensure the smooth operation of technical services. The role involves troubleshooting, system maintenance, and collaboration with development teams. Ideal candidates will have strong experience in Linux/UNIX systems and application server management, alongside excellent problem-solving skills.

Qualifications

• Proven experience with Linux/UNIX systems and application server management.
• Strong knowledge of Oracle DB and experience with XML, HTML.
• Excellent problem-solving, communication, and teamwork skills.

Responsibilities

• Provide support for front-end and back-end systems.
• Troubleshoot and resolve technical issues related to application servers.
• Perform regular maintenance tasks including patching and upgrading.

Skills

Linux/UNIX systems

Application server management

Oracle DB

Problem-solving

Communication

Teamwork

Tools

WebSphere

IBM MQ

Splunk

Git

Jenkins

Java frameworks

Aldon Change Control Tool

JIRA

Remedy Workflow Application

Job description

About the job Application Support Specialist

Responsibilities:

• Provide support for both front-end and back-end systems, ensuring smooth and efficient operation of technical services.
• Troubleshoot and resolve technical issues related to application servers, middleware, and databases.
• Perform regular maintenance tasks including patching, upgrading, and configuration of WebSphere Application Servers and IBM MQ.
• Oversee the deployment of new applications and updates, ensuring proper configuration and integration with existing systems.
• Utilize tools like Splunk to monitor system performance, generate reports, and identify potential issues.
• Maintain comprehensive documentation of system configurations, procedures, and changes to ensure accuracy and compliance.
• Work closely with development and operations teams to support software development processes and methodologies.
• Contribute to process improvements by identifying and implementing best practices for system operations and maintenance.

Requirements:

• Proven experience with Linux/UNIX systems, including Solaris and Redhat, and proficiency in application server management (WebSphere, Tomcat, WebLogic, JBoss).
• Experience with IBM MQ, including tasks such as creation, deletion, and updating of MQs.
• Strong knowledge of Oracle DB and experience with XML, HTML.
• Experience with version control systems (Git, Bitbucket) and CI/CD tools (Jenkins).
• Experience with monitoring tools like Splunk and FTP.
• Familiarity with Java frameworks such as Spring Boot and Hibernate.
• Excellent problem-solving, communication, and teamwork skills with the ability to work under pressure and meet deadlines.

Additional Preferred Skills:

• Knowledge of Python language.
• Experience with deployment tools like Aldon Change Control Tool.
• Understanding of Control M batch processing.
• Experience with ticketing systems such as JIRA and Remedy Workflow Application.