RORC TL, Retail Operation

UOB; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

Join a leading bank in Asia as part of the Retail Operational Readiness Centre. You'll ensure seamless technology implementation through effective testing and training, working with various banking applications. This role offers career growth and the chance to make a significant impact in the financial sector.

Qualifications

• Minimum 7 years of experience in financial institutions.
• Well-versed in operations, especially Swift standards in AS400/Mainframe applications.

Responsibilities

• Ensure seamless implementation of technology changes through effective Testing, Training, and Documentation.
• Prepare Test Case Design using TOSCA or other bank-approved tools.

Skills

Analytical Skills

Communication

Leadership

Problem Solving

Education

Bachelor’s degree

Tools

TOSCA

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories across Asia Pacific, Europe, and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way – which defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United, and Committed, along with our people philosophy of Care, Growth, and Trust.

About the Department

UOB Innovation Hub 2 (InnoHub2) is a wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Established in 2021 with a focus on technology application design, development, and support, InnoHub2 is expanding to deliver other business services to support the Bank’s growth ambitions. We are seeking talented and motivated individuals to join our pioneer team leading the development and delivery of new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate, and committed to delivering trusted financial solutions that enable business growth. An exciting career progression with diverse opportunities awaits you at IH2. Grow your career with us.

Job Responsibilities

You will be part of the Retail Operational Readiness Centre, ensuring seamless implementation of technology changes through effective Testing, Training, and Documentation. Supported verticals include AS400 / Mainframe applications, Internet / Mobile Banking applications, Cards, and Channels applications.

Your key responsibilities include:

• Understanding Business Requirements and Functional Specifications/User Stories
• Preparing Test Case Design using TOSCA or other bank-approved tools for technology changes
• Ensuring traceability from requirements/functional specs to test cases
• Engaging business/operations users to review test cases and incorporate feedback
• Identifying potential scenarios for Test Automation with the Automation Lead
• Driving Manual & Automated Test Execution as per the UAT Plan, in line with the test strategy and plan
• Ensuring all test scope and cases are executed within the timeline
• Reporting defects, attending defect calls, and participating in defect management and retesting
• Reviewing UAT test results and publishing test metrics
• Performing Exploratory Testing
• Providing operational readiness support and conducting training on new systems or enhancements
• Providing post-implementation support to operations users
• Reviewing and submitting management reports as required

Job Requirements

• Bachelor’s degree
• Minimum 7 years of experience, preferably in financial institutions
• Well-versed in operations, especially Swift standards in AS400 / Mainframe applications, Internet / Mobile Banking, Cards, and Channels applications
• Experience in testing or test management lifecycle
• Proficient in computer skills
• Strong analytical skills
• Excellent verbal and written communication skills, including presentation skills
• Experience in team management
• Ability to take ownership and resolve issues
• Motivated, driven, and able to work under pressure to meet deadlines
• Ability to build effective relationships with stakeholders across disciplines
• Mature with strong leadership, influencing, and problem-solving skills

Be a part of the UOB Family

UOB is an equal opportunity employer. We do not discriminate based on age, race, gender, religion, sexual orientation, disability, or other non-merit factors. All employment decisions are based on business needs, job requirements, and qualifications. If you require assistance or accommodations during the recruitment process, please inform us when submitting your application.

Apply now and make a difference.