Global Head of Cash and Liquidity Management Operations | Kuala Lumpur, MY

HSBC; Kuala Lumpur; On-site; MYR 300,000 - 450,000; Full time

Job summary

HSBC is seeking a Global Head of Cash and Liquidity Management Operations to lead and enhance cash management services. The role involves strategic leadership, managing a diverse team, and ensuring compliance with regulatory requirements while delivering excellent client service.

Qualifications

• Fundamental knowledge of payments, cash management, and liquidity risk.
• Strong analytical skills with experience handling large data sets.
• Proven experience engaging effectively with senior management.

Responsibilities

• Lead and deliver Cash and Liquidity Management services across HSBC.
• Manage a team to execute critical cash management processes.
• Drive continuous improvement of cash management processes.

Skills

Analytical skills

Leadership

Communication

Problem-solving

Job description

Global Head of Cash and Liquidity Management Operations

Why join us?

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team as the Global Head of Cash and Liquidity Management Operations.

What you'll do:

Principal responsibilities:

• The role is accountable for leading and delivering Cash and Liquidity Management services to HSBC businesses, including Markets Treasury. Responsibilities include ensuring high standards of service delivery across cash management, managing relationships with internal and external stakeholders, and representing the function in risk governance forums.
• Manage a team across multiple locations to execute critical cash management processes that support the firm's liquidity management, ensuring accuracy, timeliness, and high service standards.
• Provide strategic leadership, driving continuous improvement of cash management processes through a Change the Bank agenda, managing budgets effectively, and aligning spend with business objectives.
• Deliver excellent internal and external client service, working collaboratively across HSBC.

Strategy and Transformation:

• Develop and update a long-term vision for Cash and Liquidity Management Operations aligned with business goals.
• Lead strategic initiatives to enhance cash and liquidity management, translating business objectives into operational improvements and creating compelling investment cases.
• Partner with Technology teams to develop target functionalities, scope, and cost estimates for technological upgrades.
• Sponsor change initiatives to improve client experience and operational efficiency.

Cash Management:

• Lead the strategy for cash management within Markets and Securities Services.
• Sponsor programs to centralize, standardize, and optimize cash and liquidity management processes and technology.
• Drive improvements in funding projection accuracy and intra-day liquidity management to support treasury mandates.
• Manage operational risks by implementing effective controls and monitoring KRIs to reduce residual risks.
• Ensure compliance with regulatory requirements, including intraday liquidity and sanctions.

Requirements:

What you will need to succeed:

• Fundamental knowledge of payments, cash management, and liquidity risk.
• Strong awareness of the external environment, including regulation, politics, competition, and innovation.
• Proven experience engaging effectively with senior management and business leaders.
• Ability to work across diverse, multi-cultural teams and environments.
• Strong analytical skills with experience handling large data sets.
• Experience in developing talent and building effective leadership teams.
• Ability to articulate complex issues clearly and concisely.
• Excellent interpersonal, communication, and presentation skills.
• Strong leadership, coaching, and team development skills.
• Motivated, proactive, and capable of solving complex problems under tight deadlines.
• Excellent planning, time, and resource management skills.
• Tenacity and willingness to challenge norms and propose alternative solutions.
• Drive and motivation to deliver successful transformational initiatives.

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