Assistant Manager, DPP - Digital Product (Web, Mobile & Payments) MY

CIMB

Kuala Lumpur

MYR 100,000 - 150,000

Job description

Accountability for the delivery of all product roadmap and related capabilities for functions assigned
Strong analytical and product management skills needed, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
Prepare user requirements, user stories, push the boundaries, and work with the customer experience team to think outside the box in delivering best in class customer experience
Have an eye for detail and risks and enable proactive identification, communication, escalation and management of project risks as needed
Participate in product test plan preparation and test cases
Work with the design team, internal stakeholders in detailing a complete end to end flow that is fully digital and seamless to customers
Considers all negative cases and failovers and provides a solution that is elegant and considers customer at the center
Work with the technology team to ensure the technology solutions meet the requirements and are scalable and extensible across all Digital Banking channels and product
Ensure Digital Banking meets the business objectives and service level goals by delivering quality projects on time and budget.
Champion and evangelize the Online and Mobile Banking roadmap and delivery both internally and externally