Customer Service Executive

Talenta Holdings Sdn Bhd; Gombak; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading company in Gombak is looking for an Administrative Support role. The ideal candidate will assist the sales team, resolve administrative issues, and handle customer inquiries. Excellent communication and interpersonal skills are essential, along with a customer-focused approach. The role offers various benefits including performance bonuses and medical coverage.

Benefits

Performance bonus

Medical and insurance coverage

Performance-based increments

EPF contributions

SOCSO coverage

Annual leave

Qualifications

• At least 1 year of experience in a related field.
• Proficiency in English communication.

Responsibilities

• Assist the sales team as support.
• Help resolve administrative problems.
• Prepare and modify documents.

Skills

Interpersonal Skills

Communication

Teamwork

Job description

Job Responsibilities

• Assist the sales team as support
• Help resolve administrative problems
• Attend to customer inquiries
• Prepare and modify documents, including correspondence, reports, drafts, memos, and emails
• Provide general administrative and clerical support, including mailing, scanning, and copying
• Perform data entry tasks

Job Requirements

• At least 1 year of experience in a related field
• Team player with a mature personality, able to work independently under pressure
• Customer-focused with excellent interpersonal and communication skills; able to interact with all levels
• Proficiency in English communication
• Willing to work on weekends with compensatory leave on weekdays

Job Benefits

• Performance bonus
• Medical and insurance coverage
• Performance-based increments
• EPF contributions
• SOCSO coverage
• Annual leave