Sales Associate (Part Time)

IKEA; Johor Bahru; On-site; MYR 20,000 - 100,000; Part time

Job summary

A leading company in home furnishings is seeking a customer-focused individual to enhance the shopping experience. Responsibilities include assisting customers, maintaining product displays, and achieving sales goals. The role requires proactive communication and a passion for home furnishing.

Qualifications

• Experience in customer-oriented business.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Approach customers proactively to assist them.
• Maintain cleanliness and stock in assigned area.
• Maximize sales while maintaining profitability.

Skills

Customer Focus

Business Minded

Proactive Communication

Personal Discipline

Job description

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, and Thailand, with an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own, and operate Shopping Centres anchored by IKEA, creating walkable communities by including residential, office, and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women, and the environment.

Job Description

To achieve an enjoyable, convenient, and successful shopping and buying experience that leads to increased sales and sustained long-term profitability.

Your assignment

1. Actively approach customers who require additional help.
2. Identify their needs by asking the right questions and advise them on the best solutions for their homes to exceed their expectations.
3. Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
4. Keep your area of responsibility clean, tidy, priced, and fully stocked, ensuring that the IKEA basic merchandising standards are maintained at all times to provide a positive shopping experience.
5. Convey passion about IKEA products, actively learn about their features and benefits, and share this knowledge with customers and colleagues.
6. Understand the store and department action plans. Take responsibility for your department goals and understand how you contribute.
7. Maximize sales while maintaining profitability by knowing and actively steering towards top-selling and prioritized products (e.g., overstock/over tag).

Qualifications

1. Business-minded and result-driven with a customer focus.
2. Experience working in a customer- and commercial-oriented business.
3. Confident in approaching and talking to people proactively.
4. Interest in people’s everyday life at home and home furnishing.
5. Good personal discipline, meticulous, and able to work in a fast-paced retail environment.
6. Willing to multiskill, able to work in more than one section/department in the store.
7. 25 hours contract, willing to work on weekends, shift hours, and public holidays.