Senior Application Specialist – Automated Discovery in Configuration Management

Arvato Systems; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

Join a leading company in Kuala Lumpur as a Senior Application Specialist, focusing on automated discovery in Configuration Management. You'll enhance IT component detection and maintain the CMDB, collaborating with cross-functional teams. This role offers opportunities for professional growth and a supportive work culture that values innovation, teamwork, and diversity.

Benefits

Birthday Leave

Family Care Leave

Sponsored Meals

Qualifications

• Experience in administration of Windows and Linux systems.
• Practical experience in data modeling within CMDB systems.

Responsibilities

• Support and further develop applications for automated detection of IT components.
• Operate and maintain the Configuration Management Database (CMDB).
• Develop scripts to extract configuration data from systems.

Skills

Python

Analytical Thinking

Communication

Education

Bachelor's degree in Computer Science

Tools

OpenText uCMDB

ServiceNow CMDB

BMC Helix CMDB

Job description

Senior Application Specialist – Automated Discovery in Configuration Management

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As an Application Specialist for Automated Discovery in Configuration Management, you will be responsible for the operation and further development of discovery and CMDB solutions. You ensure that IT components are automatically detected, accurately recorded, and mapped within the central Configuration Management System. In this role, you will collaborate closely with IT architects, system administrators, and service management teams.

Key Responsibilities:

1. Support and further develop applications for automated detection of IT components (Discovery).
2. Operate and maintain the Configuration Management Database (CMDB).
3. Integrate discovery processes with existing IT service management tools.
4. Optimize data models and ensure data quality within the CMDB.
5. Develop scripts (mainly in Python) to extract configuration data from systems and integrate it into the CMDB.
6. Troubleshoot and resolve data quality issues within the CMDB and discovery processes.
7. Consult internal stakeholders on architecture, data integration, and use of the CMDB.
8. Support audits and ensure compliance with internal and external requirements.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• Solid knowledge of datacentre and cloud system architecture.
• Experience in administration of Windows and Linux systems.
• Strong Python scripting skills, particularly in automation.
• Practical experience in data modeling within CMDB systems (e.g., OpenText uCMDB, ServiceNow CMDB, BMC Helix CMDB or similar).
• Analytical thinking and a structured, independent working style.
• Self-motivated with a strong sense of ownership and accountability for delivering high-quality solutions.
• Excellent team spirit and communication skills to collaborate effectively with cross-functional teams.

Our culture fosters creativity, entrepreneurship, and values every individual's contribution. We promote empowerment through ownership, trust, and respect, encouraging innovation and technological exploration.

What's in it for YOU:

• Innovate Fearlessly: We challenge the status quo and seek groundbreaking solutions. Your ideas are valued and supported.
• Invest in Growth: We prioritize your professional development with diverse learning opportunities, mentorship, and resources.
• Work-Life Harmony: We support flexibility and well-being to maintain a healthy work-life balance.
• Attractive Benefits: Our benefits include Birthday Leave, Family Care Leave, sponsored meals, and more.
• Collaboration over Competition: Teamwork is central to our culture.
• Thriving on Diversity: We embrace diverse backgrounds and promote equity and inclusivity.
• Celebrate Success: We recognize achievements big and small, fostering a culture of celebration.
• Wellness & Well-being: We prioritize health and community, fostering rapid learning and exploration.
• Uniting through Fun: We organize trips and outings to build camaraderie.
• Giving Back: We engage in initiatives that benefit society, rooted in our values.

Join Arvato Systems Malaysia for a transformative career. We value skills and performance, offering fair opportunities for all.

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Computer Software & Networking, 101-1,000 employees

Arvato Systems supports digital transformation for renowned companies, with over 3,400 employees worldwide. We develop innovative IT solutions, migrate to the cloud, and operate IT systems, leveraging partnerships with AWS, Microsoft, Google, SAP, and more.