IT Business Analyst & Support

Padini; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player in the fashion sector is seeking a motivated IT Business Analyst to join their dynamic team. This role involves collaborating with business users to analyze and document requirements, ensuring effective SAP configuration, and leading user acceptance testing. The ideal candidate will have strong SQL skills and a degree in Computer Science, along with excellent communication abilities. Join a company that values quality and customer satisfaction, and help shape the future of retail technology in a fast-paced environment.

Benefits

Performance Bonus

Outpatient Medical Coverage

Insurance Coverage (GHS, GPA and GTL)

Staff Purchase Discount

Qualifications

• At least 2 years of experience in SAP environment for retail system.
• Strong SQL skills, including data modeling and architecture.

Responsibilities

• Analyze and document business requirements and propose solutions.
• Prepare test plans and lead user acceptance testing.
• Provide training to business users on the new system.

Skills

SQL

Business Analysis

Documentation

Communication Skills

Problem Solving

Education

Degree in Computer Science

Tools

Oracle PL/SQL

DB2

Job description

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• Work collaboratively with the business users and IT colleagues to analyze and document business requirements, SAP Configuration, and propose solutions;
• To prepare detail test plans, coordinate, perform and lead user acceptance testing with business users;
• Review and edit requirements, specifications, business processes and recommendation to the proposed solution;
• Educate or change management for all related processes;
• Provide training business users on the new system;
• To provide quality and production support to users;
• Troubleshoot and provide Root Cause Analysis and solutions report on issues;
• To escalate issues to higher level support and to follow up and to close issues according to given deadline;
• Any other duties as directed by the management from time to time.

Job Requirements:

• A Degree in Computer Science or related field;
• Demonstrate evidence of analyzing and documenting complex business process;
• At least 2 years of working experience in SAP environment for retail system;
• Strong SQL skills, including data modeling and architecture;
• Ability to work in a fast-paced environment and self motivated;
• Excellent business communication, writing and interpersonal skills;
• Familiar with Oracle PL/SQL or DB2 would be highly valued.

We Offer:

• Performance Bonus
• Outpatient Medical Coverage
• Insurance Coverage (GHS, GPA and GTL)
• Staff Purchase Discount

*Subject to position offered / sales performance / company's policy

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Your application will include the following questions:

How many years' experience do you have as an Information Technology Business Analyst? What's your expected monthly basic salary? How many years' experience do you have using SQL queries? Which of the following Relational Database Management Systems (RDBMS) are you experienced with?

Textiles, Clothing & Accessories 1,001-5,000 employees

In 1971 we started as a small ladies garment and wholesaling business supplying to departmental stores in Malaysia. From there we decided that the future of the fashion industry required us to build our own brand. Shortly after, the brand Padini was created and we moved into the retail industry.

Today we have grown to become one of the country’s prominent fashion companies, with two multi-brand labels carrying our own brands – Padini Concept Store with eight brands (Padini, Seed, Padini Authentics, PDI, P&Co, Miki, Vincci and Vincci Accessories) and Brands Outlet.

In total, we have over 140 stores in Malaysia and multiple markets around the world such as Cambodia, Indonesia, Bahrain, Brunei, Myanmar, Oman, Qatar, Thailand and United Arab Emirates. Our brands are also available online via our e-commerce site Padini.com.

While we may have grown in size we have and will always strived to give the best fashion, quality and value to our customers. We will always try to exceed our customers expectation. That’s our core value.

In 1971 we started as a small ladies garment and wholesaling business supplying to departmental stores in Malaysia. From there we decided that the future of the fashion industry required us to build our own brand. Shortly after, the brand Padini was created and we moved into the retail industry.

Today we have grown to become one of the country’s prominent fashion companies, with two multi-brand labels carrying our own brands – Padini Concept Store with eight brands (Padini, Seed, Padini Authentics, PDI, P&Co, Miki, Vincci and Vincci Accessories) and Brands Outlet.

In total, we have over 140 stores in Malaysia and multiple markets around the world such as Cambodia, Indonesia, Bahrain, Brunei, Myanmar, Oman, Qatar, Thailand and United Arab Emirates. Our brands are also available online via our e-commerce site Padini.com.

While we may have grown in size we have and will always strived to give the best fashion, quality and value to our customers. We will always try to exceed our customers expectation. That’s our core value.

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