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Handling customer queries through the customer hotline and complaint call, telephonist duties, and paper clips.
Maintenance of the Commercial filing systems (both physical and computer-based).
Typing of documents and handling of correspondence for the Commercial Manager.
Registering incoming documentation and maintaining the document control system for the Commercial department.
Providing backup for the Associate, Commercial, and Commercial Assistant (CA) for issuing new meter installation forms, meter disconnection, or reconnection.
Supporting the operation of the billing system to record and track customer information, handle reconciliation of bills, and key in all related inter-department memo information into the billing system.
Sending industrial bills and letters of annual maintenance to customers.
Arranging and reviewing ESA to KL for endorsement, stamping, and filing to HASIL.
Organizing meeting room scheduling, letters, and couriers.
Performing any other responsibilities that may be required, in the interests of the Company from time to time.
Job Requirements
Holds a Diploma/Certificate.
At least 2 years of working experience in a related field.
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NUR POWER SDN BHD is a private limited company that specializes in the generation, transmission, distribution, and retail of electricity power in Malaysia. The company is Malaysia's first and only Independent Power Utility to be granted exclusive rights to sell electricity in Kulim Hi-Tech Park (KHTP). NUR Power acquired the assets and operations of the KHTP electricity supply business from the predecessor company in June 2012 and has been propelling the business to greater heights ever since.
With more than two decades of experience, NUR Power's dynamic management team and dedicated technical personnel embrace challenges as we progress and constantly evolve to meet modern consumer demands.
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