Account Director

OLIVER Agency; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading agency in Kuala Lumpur seeks an Account Director to manage client relationships and oversee projects. The ideal candidate will possess strong client engagement skills, project management expertise, and a passion for creativity and AI technologies. This role involves leading a creative team and ensuring financial accountability while fostering a productive design culture.

Qualifications

• Excellent client engagement skills and ability to build strong relationships.
• Strong understanding of end-to-end digital creative solutions.
• Experience with major FMCG clients is a bonus.

Responsibilities

• Manage projects from beginning to end and provide leadership to the creative team.
• Financial accountability and project management regarding jobs/accounts.
• Develop close relationships with clients and foster trust.

Skills

Client Engagement

Project Management

Creativity

AI Knowledge

Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Account Director

About the role:

This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client and would like to play a big part in defining and advancing a positive and highly productive design culture for OLIVER.

The Account Director is the client’s partner to bounce things around with and to own the relationship, and they are the agency leader to be responsible for projects, the team resource required and the work to be delivered. They think ahead, spotting problems before they occur, managing client and internal expectations, support their team both managing up and down, and contingency planning as they go.

They develop close relationships and a sense of partnership with their clients and foster trust based on their ability to deliver. This trust enables them to develop, nurture and protect the best work possible through the client process. Internally they have strong relationships with all team members and a thorough understanding of how to lead their team to create great work and help problem solve when it’s needed. They work in partnership with both Strategy and Creative, and are fluent in the strategic debates regarding their brands. They are passionate about our creative product and know what best in class looks like both in terms of creativity and results.

What you will be doing:

• Ability to manage a project with the client from beginning to end
• To provide leadership and expertise to the onsite creative team
• Identify the best resource within your team to deliver the brief.
• Schedule and manage team priorities and deadlines across client projects
• Championing a lasting and strategic partnership that cultivates a client experience to engage and delight
• Financial accountability. Stellar project management, fully responsible for financial management regarding jobs/accounts including forecasting.
• Process Development and fulfilment – maintaining ongoing communications, both internal and external, to keep processes and resources streamlined
• Brand guardianship
• Presenting your work internally and to clients and manage workloads within agreed timings.
• ResourceManagement - Working alongside the Creative Director to ensure you have the right people at the right time to deliver to client/ project needs.

What you need to be great in this role:

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
• Passion for deep-diving into a client’s business to get under the skin of it and fully understand their brands, products, and ways of working
• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
• A strong understanding and experience of working with end to end digital creative solutions; particularly across Social Media, eCommerce and Social Commerce
• Knowledge of account management, project management and invoicing.
• Highly creative with the ability to generate ideas and practically contribute to studio output. Ambition to push for the best and create award-winning work
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
• Experience working with major FMCG clients, is a huge bonus
• Embodies the “can-do attitude” and is seen as a constant positive force on the team
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

#LI-JQ1 #LI-Onsite

Our values shape everything we do:

Be Imaginative to push the boundaries of what’s possible

Be always learningand listening to understand

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile *

Location (City) *

Portfolio / Work Link (Top Tip: Ensure that your portfolio is updated with recent samples of your AI work, if any) *

How did you hear about this job?

What is your notice period? *

What is your current salary (gross, per annum)? *

Please list any extra compensation or benefits you receive from your current or previous employer, along with the amounts. (e.g., bonuses, stock options, health benefits, etc). *

What are your salary expectations (gross, per annum)? *

What artificial intelligence (AI) software have you used in any of your previous roles? Please specify tool / platforms used. *

If you are selected for interview is there anything we should take in to consideration?

Any brand that you are not comfortable working on (For example:Commercial Banking & Liquor brands). If yes, please specify. *

Do you have the right to work in the country that you are applying for the role? If yes, please specify. * Select...

Should you be shortlisted for this role, please indicate if you require any reasonable accommodations or assistance during the interview process * Select...

Have you been referred by an Employee of OLIVER? If YES, please share their name so we can send them a Thank You note !! *