Support Engineer

Sime Darby Property; Petaling Jaya; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated SAP BPC Specialist to align digital initiatives with business goals. This role involves ensuring the smooth operation of SAP BPC solutions, providing comprehensive application support, and managing disaster recovery procedures. You will lead projects from requirements gathering to deployment, ensuring high-quality IT services that enhance the company's economic value. If you are passionate about technology and project management, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• Bachelor's Degree or Diploma in relevant fields or equivalent experience.
• Experience leading medium complexity projects from analysis to deployment.

Responsibilities

• Provide comprehensive support for BPC applications, ensuring smooth functionality.
• Manage disaster recovery procedures for BPC, ensuring minimal downtime.

Skills

SAP BPC

Data Analysis

Project Management

System Integration Testing

Education

Bachelor's Degree in Computer Science

Diploma in Information Technology

Job description

Job Purpose

To ensure SAP BPC solution is aligned with business goals in enabling end-to-end business transactions, process automation, reporting, and data analysis. To support digital initiatives where SAP BPC is core, extending to other applications, web applications, cloud applications, mobile applications, dashboards, data analytics, and IoT. To ensure SAP BPC system operates smoothly with acceptable system availability, integrity, performance, and resiliency. To deliver high-quality IT services to business users and maximize system functionalities to enhance economic value for the company.

Job Responsibilities

1. Application Support: Provide comprehensive support for BPC/IFCA applications, ensuring smooth functionality and resolving issues promptly.
2. System Support: Manage disaster recovery procedures specifically for BPC, ensuring minimal downtime and maximum data integrity.
3. Projects & Change Requests: Gather requirements, source solutions, propose solutions, manage projects, perform System Integration Testing (SIT), coordinate User Acceptance Testing (UAT), deployment, and post-implementation review. Conduct impact assessments for change requests, define solutions, manage vendor relationships, monitor implementation, deployment, and testing.

Requirements

Qualifications: Bachelor's Degree or Diploma in Computer Science, Information Systems, Engineering, Information Technology, Finance, Accounting, or related fields, or equivalent experience.

• Experience leading a medium complexity project through requirements analysis, design, development, and deployment.