Logistics Coordinator

BDP International; Johor Bahru; On-site; MYR 24,000 - 48,000; Full time

Job summary

An established industry player seeks a dedicated customer service representative to join their dynamic team. In this role, you will be responsible for managing day-to-day interactions with customers and vendors, ensuring smooth operations in the shipping process. Your administrative skills will be vital as you prepare essential shipping documents and coordinate with various stakeholders. This position offers a fantastic opportunity for growth within a supportive and diverse community. If you're a proactive individual with a passion for logistics and customer service, this role is perfect for you!

Qualifications

• Min. 2 years experience in Sea freight / Airfreight / Shipping industry.
• Proficiency in English is essential and customer-oriented.

Responsibilities

• Handle day-to-day customer service with vendors and BDP personnel.
• Prepare shipping documents like bill of lading and invoices.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Supervisory Skills

Problem Solving

Education

Diploma in Logistics

Degree in Transportation and Distribution

Tools

Computer Software Packages

Job description

Company Background:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Responsibilities:

1. The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
2. The candidate is also required to perform administrative and documentation functions.
3. Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company.
4. Coordination with vendors and customers on shipment progress and delivery.
5. Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc.

Requirements:

1. Min. Diploma / Degree in Logistics, Transportation and Distribution.
2. Min. two (2) years experience in Sea freight / Airfreight / Shipping industry.
3. Familiarity with HS code, customs, and government agencies rules & regulations would be an added advantage.
4. Basic knowledge in computer software packages.
5. Proficiency in English is essential.
6. Customer-oriented, mature and able to work independently.
7. Good interpersonal skills and attention to detail is vital.
8. The candidate must possess supervisory skills and be a team player with a high level of integrity and commitment.
9. Able to start work immediately will be an added advantage.
10. Fresh graduates are encouraged to apply.