Learning & Development Lead

Cut+Dry; Batu Pahat; Remote; USD 50,000 - 70,000; Full time

Job summary

Cut + Dry is seeking a Trainer to enhance customer education for their e-commerce platform. You will deliver engaging training to distribution partners, ensuring they maximize the platform's value. Join a collaborative team and make a real impact in the food distribution space.

Qualifications

• 2+ years in training, customer education, or enablement.
• Experience delivering live virtual and in-person training sessions.

Responsibilities

• Deliver live virtual and in-person training for new distribution partners.
• Develop training materials to support ongoing learning.
• Monitor DP adoption metrics and provide additional training.

Skills

Communication

Presentation

Adaptability

Education

Training or Customer Education Experience

Job description

Location: Remote (U.S. or Canada)

About Cut + Dry

Cut + Dry is revolutionizing food distribution by providing a best-in-class e-commerce platform that helps distributors connect with customers more efficiently. As a Trainer, you’ll be on the front lines of customer education, ensuring that newly onboarded distribution partners (DPs) can confidently navigate and maximize the value of our platform.

What You’ll Do

As a Trainer, you will work closely with the Growth Team to provide hands-on training to newly onboarded DPs and help them fully understand Cut + Dry’s features, tools, and best practices.

Responsibilities:

• Deliver live virtual and in-person training for new distribution partners
• Customize training sessions based on DP needs, industry best practices, and business objectives
• With the support of the product marketing team, develop easy-to-digest training materials (videos, help docs, walkthroughs) to support ongoing learning
• Monitor DP adoption metrics, identifying gaps and providing additional training where needed
• Be a trusted resource, answering customer questions and ensuring they feel confident using Cut + Dry
• Gather feedback from training sessions, working with the Senior Training Manager and Growth Managers to improve programs
  
  

Who You Are

• Patient, empathetic, and solutions-oriented, making training engaging and effective
• Comfortable speaking to business leaders and frontline teams alike
• An intuitive communicator who enjoys breaking down complex concepts into simple, intuitive steps
• Passionate about technology and digital transformation in the food distribution space
  
  

What You Bring

• 2+ years in training, customer education, or enablement
• Experience delivering live virtual and in-person training sessions
• Strong presentation and public speaking skills
• Ability to adapt training to different learning styles
• Familiarity with e-commerce, SaaS, or logistics
  
  

Why Join Us?

This is an opportunity to make a real impact, helping businesses grow and thrive through education. You’ll work with smart, collaborative teammates and have the chance to shape how our customers learn and succeed with Cut + Dry.

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