Telemarketer

Alpaca Connect Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player in Johor Bahru is seeking a full-time Telemarketer to join their dynamic team. This role offers the opportunity to earn a competitive salary of up to MYR 3,500 plus commissions, making it an attractive position for motivated individuals. You will be responsible for making outbound calls, introducing products, and building rapport with potential customers. With a supportive work environment and opportunities for professional growth, this position is ideal for fresh graduates and those looking to advance their careers in sales and customer service. Join a forward-thinking company that values your contributions and offers additional benefits.

Benefits

EPF

SOCSO

PCB

Performance Bonuses

Company-provided incentives

Qualifications

• Fresh graduates are welcomed to apply.
• Prior experience in telemarketing, sales, or customer service is an advantage.

Responsibilities

• Make outbound calls to potential customers from provided leads.
• Introduce and explain the company's products or services to prospects.
• Achieve individual and team sales targets by converting leads into sales.

Skills

Mandarin

English

Bahasa Malaysia

Communication Skills

Interpersonal Skills

Basic Computer Skills

Familiarity with Excel

Education

Minimum SPM or equivalent

Tools

CRM System

Job description

Alpaca Connect Hiring! Full Time Telemarketer in Johor, Earn up to MYR 3,500 + commission - Ricebowl

Fewer than 40 applicants. You still have a chance!

Posted7 days ago • Closing12 May 2025

Fewer than 40 applicants. You still have a chance!

• Language(s) required: Mandarin, English and Bahasa Malaysia.
• Educational Background: Minimum SPM or equivalent.
• Fresh graduates are welcomed to apply.
• Experience: Prior experience in telemarketing, sales, or customer service is an advantage but not mandatory.
• Communication Skills: Excellent verbal communication skills in English, or other local dialects.
• Interpersonal Skills: Strong persuasive abilities, confidence, and a customer-focused approach.
• Technology Proficiency: Basic computer skills and familiarity with Excel Spreadsheet.
• Work Ethic: Self-motivated, goal-oriented, and able to handle rejection positively.
• Make outbound calls to potential customers from provided leads or databases.
• Introduce and explain the company's products or services to prospects.
• Build rapport with potential customers to understand their needs and preferences.
• Answer queries, provide relevant information, and handle objections professionally.
• Achieve individual and team sales targets by converting leads into sales.
• Upsell or cross-sell products or services where appropriate.
• Database Management:
• Maintain accurate and detailed records of calls, interactions, and outcomes in the CRM system.
• Update customer information regularly to ensure data accuracy.
• Conduct follow-up calls with interested prospects or existing customers to close sales or foster relationships.
• Work closely with the sales and marketing teams to develop effective scripts and strategies.
• Share customer feedback to help improve offerings and processes.
• Adhere to all company policies, industry regulations, and privacy laws when handling customer data.
• Competitive base salary with attractive commission structures.
• Opportunities for professional growth and training.
• Supportive and dynamic work environment in Johor Bahru.
• Additional benefits such as performance bonuses, or company-provided incentives (based on companypolicy).

Additional Benefits

• EPF / SOCSO / PCB

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