George Town
On-site
MYR 30,000 - 60,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
Ein etabliertes Unternehmen im Bereich integrierte Logistik sucht einen engagierten Kundenservicemitarbeiter. In dieser Rolle sind Sie für die tägliche Kundenbetreuung, die Koordination mit Anbietern und die Erstellung von Versanddokumenten verantwortlich. Das Unternehmen bietet eine dynamische Karriere mit Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung. Sie arbeiten in einem vielfältigen Team und tragen zur Verbesserung der Geschäftsprozesse bei. Wenn Sie kundenorientiert sind und eine Leidenschaft für Logistik haben, ist dies die perfekte Gelegenheit für Sie.
Qualifications
- Mindestens zwei Jahre Erfahrung in der Seefracht- oder Luftfrachtbranche.
- Fähigkeit, selbstständig zu arbeiten und gute zwischenmenschliche Fähigkeiten.
Responsibilities
- Verantwortung für den täglichen Kundenservice und die Koordination mit Anbietern.
- Vorbereitung von Versanddokumenten wie Frachtbrief und Rechnungen.
Skills
Kundenorientierung
Interpersonal Skills
Detailorientierung
Überwachungsfähigkeiten
Education
Diplom / Abschluss in Logistik
Tools
Job Description
Company Background:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Job Responsibilities:
- The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
- The candidate is also required to perform administrative and documentation functions.
- Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company.
- Coordination with vendors and customers on shipment progress and delivery.
- Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc.
Job Requirements
Requirements:
- Min. Diploma / Degree in Logistics, Transportation and Distribution.
- Min. two (2) year experience in Sea freight / Airfreight / Shipping industry.
- Familiar with HS code, customs, government agencies rules & regulations would be an added advantage.
- Basic knowledge in computer software packages.
- Proficiency in English is essential.
- Customer oriented, mature and able to work independently.
- Good interpersonal skills and attention to detail is vital.
- The candidate must possess supervisory skills and a team player with a high level of integrity and commitment.
- Able to start work immediately will be an added advantage.
- Fresh graduates are encouraged to apply.