Barista | Retail | Marks & Spencer Sunway Pyramid

Zara; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company is seeking a Customer Advisor to enhance the shopping experience by providing tailored advice, maintaining store image, and managing product reception. Ideal candidates will have retail fashion experience and a passion for customer service.

Benefits

Medical coverage for outpatient GP and specialists

Qualifications

• Minimum 1 year of retail fashion experience.
• Willingness to work shifts, including weekends and public holidays.

Responsibilities

• Greet customers warmly and provide tailored advice.
• Maintain store image and support display updates.
• Receive, display, and replenish products.

Skills

Customer Service

Fashion Knowledge

Education

SPM or Diploma in a related field

Job description

Job Description Review

The provided job description contains a mix of unrelated content, including location selection, company information, and job responsibilities. The formatting uses HTML tags appropriately for readability, but the content is somewhat disorganized and includes irrelevant sections such as location selection and promotional messages that detract from clarity. The responsibilities and minimum requirements are clearly outlined, which meets the minimum requirements. However, the overall presentation can be improved by removing unrelated content and organizing the job-specific information more coherently.

Below is a refined version focusing solely on the job responsibilities, requirements, and company overview relevant to the role, formatted with appropriate HTML tags for clarity.

Refined Job Description

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group is now a diversified regional business headquartered in Dubai, UAE. It operates in automotive, financial services, real estate, retail, and healthcare sectors, employing over 35,000 people across more than 20 countries. The group partners with over 200 global brands and emphasizes values of respect, excellence, collaboration, and integrity.

Position: Customer Advisor

What You Will Do

• Advising Customers: Greet customers warmly, identify their needs, and provide tailored advice to enhance their shopping experience. Follow up to ensure customer satisfaction and close sales effectively. Manage product alterations and use product knowledge to address objections and foster customer loyalty.
• Maintaining Store Image: Keep the store in excellent condition, support display updates, and incorporate new items following visual merchandising standards.
• Supporting Product Reception and Replenishment: Receive, display, and replenish products, manage stock organization, and handle related merchandise processes.
• Maintaining Corporate Image: Adhere to the company’s Lifestyle Guide, wear the full uniform, and utilize available tools and systems for product display and inventory management.

Qualifications

• Minimum 1 year of retail fashion experience
• SPM or Diploma in a related field
• Knowledge of fashion trends
• Willingness to work shifts, including weekends and public holidays

What We Offer

• Basic salary of RM2,100 plus monthly commissions
• Medical coverage for outpatient GP and specialists