Manager, Customer Development (based in Cyberjaya)

Lam Soon; Sepang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading FMCG company in South East Asia seeks a Manager for Customer Development in Cyberjaya. The role involves developing sales strategies, managing Key Accounts, and ensuring effective execution of promotions. Ideal candidates will have a degree in Business and experience in Key Account Management. Strong communication and analytical skills are essential.

Qualifications

• Minimum 2 years of experience in Key Account Management.
• Detailed and analytical with good business acumen.

Responsibilities

• Develop and implement sales strategies to achieve targets.
• Manage trade funds and develop relationships with Key Accounts.
• Conduct sales service calls to stores.

Skills

Communication

Interpersonal Skills

Analytical Skills

Education

Diploma / Degree in Business

Tools

Microsoft Office

Job description

Manager, Customer Development (based in Cyberjaya)

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• Accountable to develop and implement sales strategies, via the annual customer plan to achieve sales targets.
• Responsible for the management of trade funds within budgeted level.
• Responsible to continuously obtain customer intelligence and develop effective trading relationships with the designated Key Accounts.
• Build and maintain the account profile and contact report for designated accounts accessible to NCM.
• To ensure successful planning to execution of promotions and other trade agreements with the trade execution team and regional sales force.
• To identify and liaise with marketing on trade opportunities and initiate category projects to test variable impacting consumers at point of purchase.
• Supports finance and regional finance in reconciliation of all outstanding payments and disputed invoices with the designated Key Accounts.
• Analyze designated account Trading Terms and provide proposal to NCM.
• Manage and improve the service level of designated Key Accounts and minimize lost sales opportunities with regional sales teams on orders mismatch, inventory planning, stock supply and accurate sales forecasting.
• To conduct sales service call min. 2 stores per week or 8 stores per month. Review the findings and action plan with respective NCM, Trade Execution Manager, Salesman & KAFR for improvement.
• Perform other related duties and responsibilities as assigned by superior from time to time.

Requirements :

• Minimum a Diploma / Degree Holder in Business or equivalents.
• Minimum with 2 years of working experience in Key Account Managment.
• Proficient in Microsoft Office.
• Possess good communication, interpersonal and presentation skills.
• Detailed and analytical with good business acumen. Work will all levels of staff.
• Must be willing to work in Cyberjaya Office

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Manufacturing, Transport & Logistics 1,001-5,000 employees

Lam Soon is a household name in South East Asia, known for its quality products and strong brand management skills. With strong brands and extensive sales & distribution network, it is recognized as a major Fast Moving Consumer Goods (FMCG) player. From its beginnings, it has grown steadily over the years and today, it has operations in Singapore, Malaysia, Thailand and Vietnam.

Lam Soon Group business activities comprise of plantation/milling, refining of cooking oil to the manufacturing of margarine, specialty fats, soap and detergent and olechemicals. Our products are manufactured to the highest international standards including ISO 9002, ISO 14001, GMP (Good Manufacturing Practice) and HACCP (Hazard Analysis Critical Control Points) awarded to its factories in Malaysia and Thailand. Besides our own brands, Lam Soon also provides contract manufacturing services, especially for soap.

Through its many FMCG brands, Lam Soon has cultivated a brand identity that focuses on such characteristics as integrity, trustworthiness, friendliness and approachability. We are continuously rejuvenating our brand portfolio and introducing new line extensions of the highest quality and attractive packaging design in response to evolving consumer trends.

As part of our commitment to progress and business growth, we would like to invite mature, highly motivated, committed and results-oriented professionals to join us.

Lam Soon is a household name in South East Asia, known for its quality products and strong brand management skills. With strong brands and extensive sales & distribution network, it is recognized as a major Fast Moving Consumer Goods (FMCG) player. From its beginnings, it has grown steadily over the years and today, it has operations in Singapore, Malaysia, Thailand and Vietnam.

Lam Soon Group business activities comprise of plantation/milling, refining of cooking oil to the manufacturing of margarine, specialty fats, soap and detergent and olechemicals. Our products are manufactured to the highest international standards including ISO 9002, ISO 14001, GMP (Good Manufacturing Practice) and HACCP (Hazard Analysis Critical Control Points) awarded to its factories in Malaysia and Thailand. Besides our own brands, Lam Soon also provides contract manufacturing services, especially for soap.

Through its many FMCG brands, Lam Soon has cultivated a brand identity that focuses on such characteristics as integrity, trustworthiness, friendliness and approachability. We are continuously rejuvenating our brand portfolio and introducing new line extensions of the highest quality and attractive packaging design in response to evolving consumer trends.

As part of our commitment to progress and business growth, we would like to invite mature, highly motivated, committed and results-oriented professionals to join us.

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