Account Manager, Inside Sales

SEEK; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company where you can thrive as a brand ambassador for an industry-leading employment marketplace. In this dynamic role, you will actively promote solutions to clients, ensuring they receive exceptional service and support. Your ability to build rapport and adapt in a fast-paced environment will be key to your success. This innovative firm values diversity and inclusion, fostering a culture where every voice is heard. If you are self-motivated and passionate about sales, this is the perfect opportunity to make a significant impact in the recruitment industry.

Qualifications

• 2 years of B2B sales experience with a consultative approach.
• Strong interpersonal skills and ability to build relationships.

Responsibilities

• Promote Jobstreet.com as the ideal talent partner.
• Manage customer accounts and provide excellent service.
• Maintain accurate client engagement records.

Skills

Sales Skills

Communication Skills

Negotiation Skills

Customer Relationship Management

Education

Diploma in Business

Degree in Marketing

Job description

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

• Be a brand ambassador and actively promote Jobstreet.com as the Ideal Talent Partner to customers both existing and new.
• Responsible for managing customer account effectively, providing great experience to customers and delighting customers while building rapport and loyalty by keeping close contact.
• Understand the recruitment process as a human resource professional and continuously promote the right combination of JobStreet.com solutions.
• Maintain accurate record of client engagement.
• Maintain professionalism in all conversations with customers across all channels through phones, chat, email & video calls (if any).
• Provide great customer experience through consultative approach.
• Be a strong team player and support company directions & goals.
• Take ownership of your own performance by evaluating key metrics.
• Be agile to changes and continue to develop deeper knowledge and skills workshops, team huddle & mentor sessions.

Qualifications

The successful candidate will have:

• Good attitude with hunter mentality.
• Adaptable to fast paced ever changing environment.
• Diploma or Degree in Business/Marketing or others.
• 2 years of experience in sales, preferably B2B.
• Excellent communication skills & interpersonal skills.
• Good negotiation skills with the ability to resolve issues and customer concerns
• Demonstrate a consultative sales approach and be able to build relations with a wide range of local and expatriate clients who are holding Senior Management, Human Resources or Purchasing positions
• Self-motivated and possess aggressive sales personality in achieving quantitative results
• Able to work cohesively within the country and interdepartmental teams by respecting individual differences and work under pressure and deliver results
• Persuasive, articulate and able to work with and influence people at all levels, nationalities, and personalities.

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.