Parts Sales Manager

SANY INTERNATIONAL DEVELOPING (M) SDN. BHD.; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a motivated Spare Parts Sales Manager to drive sales and enhance customer satisfaction. In this role, you will actively promote spare parts products, provide expert advice, and analyze market trends to optimize performance. Your ability to build strong relationships with customers and collaborate with internal teams will be key to your success. If you have a background in sales and a passion for mechanical engineering, this opportunity offers a dynamic environment where you can thrive and make a significant impact.

Qualifications

• Experience in spare parts sales in engineering or heavy machinery.
• Ability to manage multiple customer relationships effectively.

Responsibilities

• Promote and sell spare parts products while maintaining customer relationships.
• Conduct market analysis to identify potential customers and sales opportunities.

Skills

Sales experience

Excellent communication skills

Negotiation skills

CRM software familiarity

Ability to work independently

Education

Associate degree in Sales

Associate degree in Marketing

Associate degree in Mechanical Engineering

Tools

CRM software

Sales performance tracking tools

Job description

1. Spare Parts Sales:
- Actively promote and sell spare parts products according to company policies and sales targets.
- Establish and maintain good relationships with both new and existing customers.

2. Customer Service:
- Provide professional advice on spare parts needs and technical solutions to customers.
- Respond promptly to customer inquiries and handle complaints to ensure a high level of customer satisfaction.

3. Market Analysis:
- Conduct market research to identify potential customers and opportunities for product promotion.
- Analyze market trends, competitor activities, and pricing strategies to optimize sales performance.

4. Inventory Management:
- Coordinate with the warehouse team to manage inventory levels and ensure timely supply of needed parts.
- Monitor inventory and forecast future spare parts demand.

5. Sales Documentation Management:
- Prepare quotations, invoices, and other necessary sales documents.
- Ensure all records are accurate and comply with internal audit standards.

6. Department Collaboration:
- Work closely with internal departments, including logistics, technical support, and finance, to ensure smooth order processing and customer satisfaction.
- Attend meetings and regularly provide sales reports to management.

7. Product Knowledge:
- Stay updated with the latest products, spare parts, and related technologies in the engineering machinery industry.
- Conduct product training and demonstrations for customers as needed.

Qualifications:

- Associate degree in Sales, Marketing, Mechanical Engineering, or a related field.
- Sales experience, preferably in the engineering machinery or heavy machinery industry with experience in spare parts sales.
- Excellent communication and negotiation skills.
- Ability to work independently and manage multiple customers.
- Familiarity with CRM software and sales performance tracking tools.
- Willingness to travel for customer visits and on-site inspections.

How do your skills match this job?

How do your skills match this job?

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following Customer Relationship Management (CRM) systems do you have experience using?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Parts Sales Manager?
• Do you have experience in a sales role?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

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