Supervisor - Air Import

Expeditors; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a forward-thinking global logistics company that values its employees and promotes from within. At Expeditors, you will be part of a dynamic team dedicated to enhancing the efficiency of international trade. Your role will involve ensuring compliance with regulations, fostering relationships with vendors, and driving operational improvements. With a strong emphasis on professional development and a unique compensation program, this is more than just a job—it's a chance to grow your career in a supportive and innovative environment. If you're ready to make a difference in the logistics industry, this opportunity is for you!

Benefits

Medical Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

Qualifications

• Proven abilities to listen and communicate clearly for positive results.
• Strong organizational skills and ability to work autonomously.

Responsibilities

• Monitor compliance with regulations and internal policies.
• Build and maintain strong relationships with vendors.
• Participate in retention calls and complete customer reviews.

Skills

Effective interpersonal skills

Organizational skills

Computer skills (Excel, Word, PowerPoint)

Initiative

Job description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

• Monitor compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Ensure all customers standard operating procedures are followed as per the DLSOP.
• Ensure the system reports are utilized at the level of frequency mentioned in order to effectively supervise operations.
• Building and maintaining strong relationships with vendors (airlines, trucking companies, and others).
• Working to be our vendors' lowest cost customer promoting market solutions.
• Take an active role in the transition of new business/updates to existing business.
• Participate in retention calls and complete customer reviews with your regular customers to document in the system.
• Provide support and take up additional tasks as required to meet the Department’s needs.

Qualifications

• Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
• Proactive, strong organizational skills.
• Good computer skills (Excel, Word, PowerPoint).
• Initiative and ability to work autonomously.

Additional Information

Expeditors offers excellent benefits:

• Medical Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus