Assistant IT Manager

ECO Group of Companies; Subang Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company that values innovation and teamwork! This role focuses on managing IT infrastructure, providing technical support, and ensuring system efficiency. Ideal candidates will have a strong background in network management and excellent problem-solving skills. You'll enjoy a vibrant work environment with amenities designed for relaxation and fun. If you thrive in a fast-paced setting and are eager to contribute to a collaborative team, this position is perfect for you!

Benefits

Medical leave and benefits

Miscellaneous leaves

Employee relaxation zone

Overtime compensation

Hardship allowance

Qualifications

• 5 to 10 years of relevant experience in IT support.
• Strong skills in network management and troubleshooting.

Responsibilities

• Manage software, hardware, and networking operating systems.
• Provide 1st level support for IT infrastructure.
• Maintain accurate inventory of IT assets and perform audits.

Skills

Wi-Fi

VLAN

WAN

Network Routing

Cloud Computing

Communication Skills

Problem-Solving Skills

Education

Diploma/Degree in Computer Science

Degree in Engineering

Degree in Information Technology

Job description

Job Responsibilities

• Manage the company's software, hardware, and networking operating systems.
• Perform application maintenance including installation, configuration, upgrading, troubleshooting, and monitoring.
• Provide 1st level support for IT infrastructure such as printers, servers, routers, firewalls, network switches, CCTV, email, and website, including basic configuration.
• Troubleshoot software and hardware issues both in-house and on-site.
• Liaise with internal users for system enhancements and external parties for quotations, software licenses, etc.
• Maintain an accurate inventory of hardware, software, and resources; perform periodic IT asset and software audits.
• Maintain logs and lists of required repairs and maintenance.
• Install and maintain workstations.
• Provide proactive technical support for long-term planning of IT system replacements and upgrades.
• Review and recommend process and system improvements.
• Undertake other assigned tasks as required.

Requirements

• Diploma/Degree in Computer Science, Engineering, Information Technology, or equivalent.
• Preferably 5 to 10 years of relevant experience.
• Strong skills in Wi-Fi, VLAN, WAN, and network routing.
• Good knowledge of cloud computing service providers’ platforms.
• Excellent communication skills (spoken and written).
• Independent, result-oriented, with the tenacity to perform in a fast-paced environment.
• Warm, cheerful personality with excellent customer service skills.
• Good problem-solving skills and meticulous attention to detail.
• Team player.

Benefits

• Medical leave and other benefits.
• Miscellaneous leaves such as compassionate, maternity, paternity, vaccination leaves.
• Overtime (if applicable).
• Replacement leave (if applicable).
• Hardship allowance (if applicable).
• Employee relaxation zone with amenities like pool table, board games, punching bags, mini library, and darts.

Additional Information

Interested candidates may apply online and send their resumes. Please include relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.