Assistant Manager, Food & Beverage

LBS Bina Group Berhad; Petaling Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a results-driven manager to lead their food and beverage department. This role involves hiring and training competent staff, managing daily operations, and ensuring compliance with health and safety standards. The ideal candidate will possess strong leadership and interpersonal skills, with a focus on enhancing service quality and customer satisfaction. If you are innovative and trustworthy, and thrive in a fast-paced environment, this opportunity will allow you to make a significant impact in the hospitality sector.

Qualifications

• Diploma holder with experience in the restaurant and hospitality industry.
• Strong leadership and interpersonal skills are essential.

Responsibilities

• Hire and train staff while overseeing kitchen operations.
• Manage inventory control and handle customer complaints.

Skills

Interpersonal Skills

Leadership Skills

Conflict Resolution

Customer Service

Education

Diploma

Tools

POS System

Job description

Job Brief

We are looking for a results-driven manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations, and motivating staff during busy hours. Also responsible for making needed changes to the menu including gathering feedback from customers.

Job Responsibilities

• Hire and train staff.
• Monitor financial transactions and budget adherence, including payroll management and cost analysis.
• Manage inventory control, including ordering supplies, conducting stock takes, and minimizing waste.
• Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary.
• Oversee daily operations of the food and beverage department, ensuring compliance with health, safety, and quality standards.
• Develop and implement training programs for food and beverage staff to enhance service quality and efficiency.
• Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages.
• Assist in creating and updating menus, considering seasonal availability, customer preferences, and cost-effectiveness.
• Plan and execute special events and catering services, including menu selection, staffing, and logistics coordination.
  
  

Job Requirements

• Diploma Holder
• Experience working in the restaurant & hospitality Industry
• Prior experience using POS System
• Excellent interpersonal skills
• Strong leadership skills
• Excellent conflict resolution abilities
• Innovative, trustworthy, and impartial
• Ability to professionally address customer complaints.
• Ability to work during evenings, weekends or public holidays