Boutique Manager (M/W) Club Med Resort Malaysia or overseas

Club Med; Ipoh; On-site; MYR 30,000 - 45,000; Full time

Job summary

Join Club Med as a G.O Boutique Manager, where you will lead a team to enhance customer experience and drive sales in the Resort's shop. Your role includes managing merchandising, coaching staff, and optimizing store performance. Enjoy the vibrant atmosphere and opportunities for personal growth in a dynamic environment.

Qualifications

• Experience in customer service and sales.
• Ability to coach and develop team skills.

Responsibilities

• Manage 1 to 2 points of sale in the Resort.
• Optimize turnover through personalized customer relations.
• Monitor store performance indicators and coordinate events.

Skills

Customer Service

Sales

Merchandising

Team Leadership

Job description

Job Description

You are

• Attentive, you create a relationship of trust to understand and meet our guests’ expectations.
• Smiling and friendly, you ensure our customers feel welcome in the shop.
• Creative and ensure an attractive layout. Merchandising is second nature to you.
• Performance is your priority. You like new challenges and increasing sales.

You will

• Be in charge of 1 to 2 points of sale in the Resort.
• Personalise customer relations to optimise your turnover (welcome, identification of needs and good advice, sales and quality of service).
• Be responsible for the merchandising of Club Med products like a Brand Ambassador!
• Monitor and coordinate all the performance indicators of the store (KPIs, transformation, average basket, inventories…).
• Identify opportunities to generate traffic in your store through the setting up of events in the Resort.
• Coach and motivate your team daily with exemplary character: in sales, merchandising, customer service, sales activities...
• Develop the skills of your team (assessments, training with the Club Med University of Talents, opportunities for evolution...)

In becoming a G.O Boutique Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.