Executive - ERP Support (IOI City Mall)

IOI City Mall; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia is seeking an ERP Specialist to provide technical support and manage ERP systems. The role involves collaborating with cross-functional teams, conducting training, and ensuring compliance with company policies. Ideal candidates will have a Bachelor's degree in IT or related fields and proficiency in Microsoft Office applications. Strong communication skills and attention to detail are essential for success in this fast-paced environment.

Qualifications

• Experience in providing technical support and training.
• Ability to work independently and as part of a team.
• Familiarity with database management.

Responsibilities

• Provide technical support and troubleshooting for ERP system issues.
• Implement, manage, and maintain ERP software and systems.
• Conduct training sessions for end-users on ERP functionalities.

Skills

Planning

Organizing

Prioritizing

Communication

Interpersonal

Attention to Detail

Education

Bachelor's degree in IT

Bachelor's degree in Data Science

Bachelor's degree in Finance

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Power BI

SQL

YARDI

IFCA

Job description

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Provide technical support and troubleshooting for ERP system issues.

Collaborate with managers to contribute to the development of project plans, timelines, and objectives.

Track and monitor project timelines, ensuring that tasks are completed according to schedule. Provide regular updates on project status to the manager.

Collaborate with cross-functional teams to gather information, provide support, and contribute to the overall success of the project.

Collaborate with various departments to understand and address ERP needs.

Implement, manage, and maintain ERP software and systems to ensure seamless operations.

Coordinate with vendors for system updates and customizations.

Document ERP processes, user manuals, and related information for future reference.

Conduct training sessions for end-users on ERP functionalities.

Streamline ERP-related processes.

Ensure compliance with company policies.

Regularly review and update ERP systems for improvements and upgrades.

Provide recommendations for system enhancements and improvements.

Job Requirements:

Bachelor's degree in IT, Data Science, Finance, or a related field.

Proficient in Microsoft Office applications, especially Microsoft Excel, PowerPoint, and Power BI for setting up financial reporting.

Experience with ERP systems such as YARDI, or, IFCA, is a plus.

Familiarity with database management and SQL is a plus.

Understanding of retail operations and processes.

Strong planning, organizing, and prioritizing skills that will enable work to meet deadlines.

Ability to work independently and as part of a team.

Attention to detail and a proactive approach to tasks.

Experience in providing technical support and training.

Well monitor project timelines, ensuring that tasks are completed according to schedule.

Excellent communication and interpersonal abilities.

Able to work under pressure in fast-paced working environment.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have using SQL queries?
• Do you have technical support experience?

Retail & Consumer Products 51-100 employees

IOI Properties Group owns and manages the GBI-certified IOI City Mall, Putrajaya which stands proud as Malaysia’s largest retail mall in Malaysia as well as IOI Mall Puchong, IOI Mall Kulai, Johor and IOI Mall Xiamen, PRC. Apart from malls, IOIPG’s property investment segment comprises retail and offices such as IOI City Towers and Puchong Financial Corporate Centre (PFCC) amongst others.

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