E2E Project Manager

Creative Solutions Services, LLC; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading company in Kuala Lumpur is seeking a Program Manager to oversee the SWIFT REBOOT program. The role involves planning, coordinating with teams, and ensuring effective delivery of multiple technology streams. The ideal candidate will provide thought leadership, manage risks, and mentor team members in Agile methodologies. This position offers the opportunity to work closely with customers and lead governance efforts.

Qualifications

• Experience in program planning and execution.
• Strong understanding of Agile methodologies.

Responsibilities

• Create integrated program plans for SWIFT REBOOT program.
• Coordinate with Scrum Masters for delivery updates.
• Mentor team in Agile delivery and customer management.

Skills

Agile delivery model

Customer management

Thought leadership

Tools

SAP

Pega

SFDC

Apttus

Job description

• Responsible for creating the Integrated program plan for SWIFT REBOOT program which includes vertical stream and horizontal stream deliveries related to multiple technologies like SAP, Pega, SFDC, Apttus
• Coordinating with Scrum Masters and Horizontal work packages leads on a regular basis to get the actual delivery progress update and mapping it against the plan.
• Any deviations. exceptions to be brought to the notice of Account leadership team
• Provide thought leadership on planning & executing the entire REBOOT program.
• Setting up and leading the periodic review of project plans, dependencies and detailed tasks
• Ownership of preparing various Governance decks (Both Internal facing to TCS and for presenting to customer)
• Making sure Program level Risk/Issues register is being maintained and discussed with customer & Scrum Masters on periodic basis
• Understand how to initiate the Customer feedback for all the major milestones and educating customer about TCS CSI methodology and parameters listed down in CSI excel sheet
• Mentoring the team in various aspects like Agile delivery model and customer management
• Review the scope from time to time and making sure change management process is being followed for any changes to the scope and maintain change logs
• Work closely along with customer Program Management office to finalize the communication management plan etc.