EA & Office Manager

Smith & Nephew; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Eine innovative medizinische Technologiegesellschaft sucht einen erfahrenen Büro- und Sekretariatsmanager, um die Effizienz und Effektivität der Büroabläufe zu gewährleisten. In dieser Rolle unterstützen Sie den Country Director mit administrativen Aufgaben, leiten ein Team und optimieren die Büroorganisation. Diese Position erfordert ausgezeichnete organisatorische Fähigkeiten, eine proaktive Einstellung und die Fähigkeit, unter Druck zu arbeiten. Das Unternehmen bietet ein dynamisches Umfeld, in dem Ihre Beiträge einen direkten Einfluss auf die Unterstützung von Gesundheitsdienstleistern und die Rückkehr von Patienten zur Mobilität haben werden.

Qualifications

• Mindestens 6 bis 10 Jahre Erfahrung in der Büroverwaltung oder als Sekretär.
• Erfahrung in der Führung und Verwaltung eines Teams.

Responsibilities

• Unterstützung des Country Directors bei administrativen Aufgaben und Berichterstattung.
• Leitung und Überwachung des Business Support-Teams.

Skills

MS Office Anwendungen

Planungs- und Organisationsfähigkeiten

Problemlösungsfähigkeiten

Entscheidungsfähigkeiten

Fließend in Englisch

Education

Bachelorabschluss in Betriebswirtschaft

Job description

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Responsible for the organization and coordination of office operations, business support, procedures, and resources to facilitate organizational effectiveness and efficiency.

Responsibilities:

Assistant to the Country Director:

• Provide administrative and secretarial support to the Country Director, including preparing statistical reports, analyzing information, creating presentation decks, and other administrative tasks.
• Assist with expense reports and processing invoices for the Country Director's office.
• Prepare meeting agendas, presentations, and other necessary materials. Attend meetings, take minutes, and follow up on action items.
• Handle information requests and prepare correspondence.
• Receive visitors and arrange conference calls.
• Maintain appointment schedules by planning and scheduling meetings, conferences, and travel.

Business Support Team Leadership:

• Lead, manage, and supervise the business support/admin team.
• Monitor and evaluate the effectiveness of business support/admin/reporting services across all Business Units, identifying areas for improvement and implementing solutions.
• Ensure data accuracy and timely reporting for the business.
• Maintain office efficiency and record keeping, partnering with global shared service (GBS) in facility management.
• Design and implement procedural and office policies (in line with ASEAN policies) to improve operational efficiency.
• Ensure adherence to office policies and procedures.
• Manage supply requisitions, maintain office equipment and telecommunication systems, and manage office costs effectively.
• Act as the key admin liaison with other agencies, organizations, and network groups.
• Coordinate complex travel logistics, including flight booking, accommodation, ground transportation, visa applications, and travel itineraries.
• Assist with human resources tasks, including onboarding/offboarding employees, coordinating new hire orientation, updating organization charts, and related administrative tasks.
• Ensure record retention and filing systems are maintained and up to date.
• Transfer and dispose of records according to Malaysia retention schedules and policies.
• Ensure security and confidentiality of data.

Others:

• Act responsibly to avoid risks and comply with workplace safety, health, and security policies.
• Perform other duties as assigned within the role.

Education:

• Bachelor’s degree in business administration or equivalent.

Experience:

• Minimum 6 to 10 years of secretarial and/or office management experience.
• Proficient in MS Office applications.

Competencies:

• Good planning, organizing, problem-solving, and decision-making skills.
• Assertive, flexible, accurate, and able to work under pressure.
• Fluent in spoken and written English.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following qualifications do you have?
• How many years' experience do you have as an office manager?
• How many years' experience do you have as a manager/team lead?

Smith+Nephew is a global medical technology company dedicated to designing and manufacturing innovative healthcare technologies. We support healthcare professionals in returning patients to health and mobility, helping them perform at their fullest potential.

Our culture of Care, Collaboration, and Courage, along with a spirit of ownership and a can-do attitude, makes us a unique organization. We care about each other, our customers, patients, and communities, fulfilling our shared purpose of Life Unlimited.

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