Conversion and Retention Agents

TN Germany; Neuss; Remote; EUR 30,000 - 60,000; Full time

Job summary

Join a dynamic team as a Conversion & Retention Agent in a fast-paced sales environment focused on the Capital Market and iGaming sectors. Your role will involve converting leads into active clients and ensuring their ongoing engagement. With a competitive base salary and generous commissions, this position offers an international and multicultural work environment, along with opportunities for growth within a leading industry. If you thrive in a target-driven team and are motivated by performance, this is the perfect opportunity for you.

Benefits

Competitive base salary

Generous commissions

International work environment

Opportunities for growth

Qualifications

• 1-2+ years’ experience in conversion/retention.
• Results-driven and motivated by performance and bonuses.

Responsibilities

• Engage new leads and convert them into active clients.
• Maintain strong relationships with existing clients.
• Provide high-level client support to boost retention.

Skills

Fluent in English

Spanish

German

Dutch

French

Italian

Portuguese

Job description

Job Title: Conversion & Retention Agent

Locations: Anywhere

About the Role:

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities:

1. Engage new leads, convert them into active clients
2. Maintain strong relationships with existing clients
3. Upsell and cross-sell financial products or services
4. Provide high-level client support to boost retention
5. Meet and exceed KPIs in a performance-driven setting

Requirements:

• Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
• 1–2+ years’ experience in conversion/retention
• Results-driven, motivated by performance and bonuses
• Ability to work under pressure in a target-driven team

Why Join:

• Competitive base salary + generous commissions
• International, multicultural work environment
• Opportunity to grow within a leading industry