Job Responsibility
Key Responsibilities
- Attend to walk-in customers, incoming calls, emails, and online inquiries professionally and promptly.
- Present and promote company products or services to existing and potential customers.
- Follow up on leads, quotations, and sales opportunities to ensure conversion.
- Prepare and process sales orders, invoices, and related documentation.
- Maintain up-to-date product knowledge and be able to explain features and benefits to customers.
- Build and maintain strong relationships with customers to encourage repeat business.
- Work closely with the sales team to meet and exceed monthly and quarterly sales targets.
- Manage and update customer databases (CRM system).
- Provide after-sales support and resolve customer complaints or issues when required.
- Assist in stock arrangement, showroom display, and other related sales support activities.
- Participate in promotional activities, campaigns, and trade shows when needed.
Job Requirements
- Candidates must possess at least SPM qualification.
- Fresh graduates are welcome to apply.
- Able to communicate effectively in English and Mandarin.
- Trustworthy, patient, and friendly attitude towards customers and colleagues.
- Good sales negotiation skills.
- Willing to work during retail hours, including public holidays and weekends.
- Salary depends on candidate’s sales negotiation skills and experience.
- This position is for Indoor Sales Executive.
Company Products
Please visit our website for more information: Valorforce and MyHomeLock.
Working Hours
10:00 am - 7:00 pm
Job Benefits
- Attractive salary package: high basic salary + commission
- Annual Leave
- Medical Leave
- Medical Claim
- EPF, Socso & EIS contributions
- Public Holiday Replacement Leave
- Performance Bonus
- Career advancement opportunities (e.g., promotion to Area Manager or Assistant Retail Manager)
- Training provided