Agent - Air Export Operations

Expeditors International of Washington, Inc.; Petaling Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking global logistics company that prioritizes employee growth and customer satisfaction. This role offers a unique opportunity to work in a dynamic environment, ensuring compliance and efficient operations in air export logistics. You will be part of a dedicated team that values professionalism and innovation, helping to streamline processes and enhance communication between customers and vendors. With a strong commitment to employee development and a supportive work culture, this position is perfect for those looking to build a lasting career in logistics while making a significant impact in the international trade landscape.

Benefits

Group Medical Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Qualifications

• Proficient in MS Office and Lotus Notes with a typing speed of 30 wpm.
• Must have DG Certification and compliance certifications.

Responsibilities

• Ensure daily functions comply with operational process standards.
• Assist with Air Export accounts and provide shipment updates.

Skills

Export Compliance

Communication Skills

Problem-Solving

Adaptability

Education

DG Certification

Compliance Certifications

Tools

MS Office

Lotus Notes

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

• Ensure all daily functions will be completed within the guidelines set forth by Expeditors internal Operational Process Standards.
• Assist others in their duties with all Air Export accounts.
• Able to provide customers with status on shipments by using ETMS, EXPO and destination CFIT systems.
• Audit documents for export compliance information and obtain missing information from customers.
• Generate and maintain an active channel of communication between customers and vendors.
• Able to setup file for processing including validating credit, obtaining complete documents, and working with destination on necessary approvals.
• Assist Air Export Agents and Airline Specialists with the gathering and pouching of documents
  • Must understand destination specific documentation requirements.
  • Gathers required documents and secures them (pouches) as per expectations.
• Able to file EEI, process HAWB, and invoice accurately.
• Needs to be able to read client specific operating procedures and successfully execute upon them.
• Assist Air Export Agents with providing updates and alerts to clients regarding their shipments.

Qualifications

• Fully proficient with various software applications (i.e. MS Office, Lotus Notes).
• Typing - 30 wpm and 10-key by touch.
• Able to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement.
• DG Certification Required.
• Easily adapt to change and function efficiently in a high stress environment.
• Compliance certifications required to perform required duties obtained and maintained.
• An intimate understanding of Export Compliance.

Additional Information

Expeditors offers excellent benefits:

• Group Medical Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.